A-Level Technician at Cadillac of Englewood Cliffs

Cadillac of Englewood Cliffs; Englewood Cliffs, Northern (NJ, KY); Hybrid; USD 80,000 - 85,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Disability insurance

Life insurance

401(k) plan

Job summary

Cadillac of Englewood Cliffs is seeking an A-Level Technician to join our service team in Englewood Cliffs, NJ. You will perform advanced diagnostics and repairs across all vehicle systems, including Cadillac luxury technologies, infotainment, driver assistance, and EV platforms.

The ideal candidate has five or more years as an automotive technician, strong diagnostic proficiency, and the ability to communicate clearly with Service Advisors. We offer competitive pay and comprehensive benefits.

Qualifications

• Minimum five years as automotive technician; Cadillac luxury experience preferred.
• Associate degree or equivalent from a 2-year college or technical school.
• GM ASE, GM High Voltage Battery Repair, and WCT certifications preferred; NJ inspector license required.

Responsibilities

• Performs repairs per repair orders to Cadillac factory standards.
• Diagnoses malfunctions and repairs Cadillac vehicles, including EV platforms.
• Uses GM diagnostic equipment and service information systems.
• Communicates with Parts Department to obtain parts.
• Maintains a clean, safe work environment and documents procedures.

Skills

Driver's license

5+ years automotive experience

Electrical diagnostics

Cadillac luxury tech

Communication skills

Education

AA degree or equivalent

Automotive technology program

5+ years repair experience

B-Level Technician experience

EV service experience

Tools

GM diagnostic equipment

Service information systems

MS Office Suite

Job description

Full Time GW AUTO, LLC, Englewood Cliffs, NJ, US

Salary Range: $80,000.00 To $85,000.00 Annually

A-Level Technician at Cadillac of Englewood Cliffs

Cadillac of Englewood Cliffs has an opportunity for an A-Level Technician to join the team! If you are an A-Level Tech who can perform advanced diagnostics and repairs in all vehicle systems, including specialized Cadillac technologies, luxury vehicle systems, EV platforms, and drivability concerns, this job is for you.

Duties/Responsibilities

• Performs work as outlined on repair orders with efficiency and accuracy, in accordance with dealership and Cadillac factory standards
• Diagnoses the cause of malfunctions and performs necessary repairs on Cadillac vehicles, including electrical, drivability, suspension, powertrain, luxury systems, and EV-related concerns
• Utilizes GM diagnostic equipment and service information systems to identify and resolve vehicle concerns
• Communicates with the Parts Department to obtain necessary parts and materials
• Saves and tags parts as required for warranty claims or customer requests
• Examines assigned vehicles to determine whether additional safety, maintenance, or repair work is required or recommended
• Communicates immediately with the Service Advisor regarding additional work needed, unnecessary repairs identified, or delays affecting promised completion times
• Documents all diagnostic procedures, repairs performed, and recommendations on repair orders
• Conducts road tests and quality-control inspections as required
• Participates in Cadillac and General Motors manufacturer-sponsored training programs, certification courses, and technical updates
• Maintains current knowledge of Cadillac technical service bulletins, recalls, and emerging technologies
• Assists in training and mentoring apprentice and B-Level technicians
• Reports equipment malfunctions or shop maintenance concerns to management
• Ensures customer vehicles are maintained in a clean condition and promptly reports any changes to vehicle appearance or condition
• Maintains a clean, organized, and safe work environment
• Maintains accountability for dealership-owned tools, equipment, and service manuals
• Understands and complies with all federal, state, and local regulations, including OSHA standards, hazardous waste disposal requirements, and dealership safety policies
• Operates all tools and equipment safely and responsibly
• Reports any safety concerns immediately to management
• Performs other duties as assigned

Required Skills/Abilities

• Valid state-issued driver's license with an acceptable driving record
• Minimum five (5) years of experience as an automotive technician, with luxury vehicle or Cadillac experience preferred
• Extensive knowledge of automotive systems, diagnostic procedures, and repair techniques
• Advanced proficiency in electrical diagnostics, drivability diagnostics, and network communication systems
• Experience with Cadillac luxury technologies, driver assistance systems, infotainment systems, and electric vehicle platforms
• Strong customer service and communication skills
• Ability to effectively communicate technical information to Service Advisors, management, and customers when necessary
• Ability to conduct thorough vehicle inspections and accurately identify maintenance and repair needs
• Ability to work independently and efficiently in a fast-paced environment
• Proficiency with dealership management systems, manufacturer service information systems, and Microsoft Office Suite

Education and Experience

• Associate degree (A.A.) or equivalent from a two-year college or technical school preferred; or equivalent combination of education, training, and experience
• Completion of an accredited automotive technology program preferred
• Five (5) or more years of progressive automotive repair experience required
• Previous experience as a B-Level Technician strongly preferred
• Electric vehicle service experience preferred

Certificates, Licenses, Registrations

• GM Automotive Service Excellence (ASE) Certifications preferred
• GM High Voltage Battery Repair Certification
• GM World Class Technician (WCT) Certification preferred
• New Jersey State Inspector License (or applicable state inspection license)
• Valid Driver's License

Physical Requirements

• Prolonged periods of standing, walking, bending, kneeling, and working in automotive shop environments
• Must be able to regularly lift and move up to fifty (50) pounds
• Must be able to operate automotive diagnostic equipment, power tools, and shop machinery
• Ability to work in varying temperatures and conditions typically found in a service department
• Visual and manual dexterity sufficient to safely diagnose and repair vehicles
• Competitive compensation based on experience and performance
• Insurance - Medical, Dental, Vision, Disability, Life, 401(k)