Automotive Technician A

AAA-The Auto Club Group; Durham (NC); On-site; USD 65,000 - 140,000; Full time

Benefits offered by this job

401(k) Match

Medical

Dental

Vision

Paid Time Off

Paid Holidays

Tuition Reimbursement

Parental Leave

Weekly Pay

Job summary

AAA-The Auto Club Group in Durham, North Carolina is seeking a highly skilled Advanced Level Automotive Technician. The role involves performing diagnostics and repairs across gasoline, diesel, hybrid, and electric vehicles, ensuring precision and efficiency in service delivery.

Ideal candidates possess expert-level skills, relevant experience, and a commitment to exceptional customer service. The position offers a competitive annual salary of $65,000 - $140,000+ plus bonuses and numerous benefits including 401(k) matching and medical coverage.

Qualifications

• 5 years minimum experience repairing vehicles at a dealership or automotive center.
• Must possess a valid driver’s license.

Responsibilities

• Perform advanced diagnostics and repairs on various vehicle types.
• Utilize diagnostic tools to resolve complex issues.
• Conduct thorough inspections of vehicles.
• Repair and replace advanced automotive components.

Skills

Expert-level diagnostic capabilities

Knowledge of gasoline, diesel, hybrid, and electric systems

Exceptional customer service

Mentoring junior technicians

Proficient use of advanced tools and software

Education

High School diploma or GED

Tools

State-of-the-art diagnostic tools

Job description

Job Description

We are seeking a highly skilled and experienced Advanced Level Automotive Technician to join our dynamic team. The ideal candidate will possess expert‑level diagnostic and repair capabilities, with a focus on complex automotive systems, advanced electronics, and emerging vehicle technologies. This role requires precision, efficiency, and a commitment to delivering exceptional service to ensure customer satisfaction and vehicle reliability.

Key Responsibilities

• Perform advanced diagnostics and repairs on gasoline, diesel, hybrid, and electric vehicles, including engine, transmission, suspension, braking, and electrical systems.
• Utilize state‑of‑the‑art diagnostic tools and software to identify and resolve complex vehicle issues.
• Conduct thorough inspections to identify potential problems and recommend appropriate repairs or maintenance.
• Repair and replace advanced components such as ECMs, TCMs, ADAS systems, and high‑voltage battery systems.
• Stay current with automotive technology advancements, including electric vehicle (EV) systems, autonomous driving features, and connectivity solutions.
• Collaborate with service advisors to provide accurate repair estimates and communicate technical information to customers.
• Maintain a clean, organized, and safe work environment in compliance with OSHA and shop safety standards.
• Mentor and guide junior technicians, sharing expertise and promoting a culture of continuous learning.
• Complete repairs efficiently while adhering to manufacturer specifications and quality standards.
• Document all work performed, including parts used, labor time, and diagnostic findings, in the shop’s management system.

Total Compensation Overview

A Technician will earn a competitive salary of $65,000 - $140,000+ annually with a potential weekly production bonus.

Benefits

• 401(k) Match
• Medical
• Dental
• Vision
• PTO
• Paid Holidays
• Tuition Reimbursement
• Parental Leave
• Weekly Pay
• Closed on Sunday
• Five‑day work week

Required Qualifications

• High School diploma, GED, or technical school graduate/certification.
• Must possess a valid driver’s license.

Experience

5 years minimum experience repairing vehicles at a dealership or automotive center.

Knowledge and Skills

• Knowledge of automotive and/or truck systems, tools, and technical resources and training to independently perform a variety of basic to complex repairs and maintenance of automobile and truck vehicles.
• Understand and consistently demonstrate the proper use of equipment and tools used in such repair and maintenance, as well as the need to maintain a clean, safe, and organized work area.
• Ability to consistently provide exceptional customer service and improve customer service score.
• Ability to prioritize and deliver work on time.
• Have the ability to mentor and train lower‑level technicians to develop these technicians and help them be successful.

Preferred Qualifications

• ASE Certifications (A1 – A8) with Master Technician designation or equivalent combination of technician certifications and ASE certifications.
• ASE certification L1-Advanced Engine Performance Specialist is preferred.
• State inspection certificate, where applicable.
• AC 609 Certification.

Work Environment

• May experience loud noises and odors intermittently in the shop environment.
• This position involves standing, walking, and normal physical mobility, including reaching, grabbing, lifting, and carrying automotive parts and equipment (averaging up to approximately 80 pounds in weight).
• Must have own tools appropriate for their skill level for use in the Center.
• Must be able to work in the heat, as some locations do not have air conditioning.
• Must be able to maintain working on your feet in a concrete facility for the entire work shift.

Equal Employment Opportunity Statement

The Auto Club Group, and all its affiliated companies, is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status.

Work Attendance & Safety Requirements

Regular and reliable attendance is essential for the function of this job. The Auto Club Group is committed to providing a safe workplace. Every applicant offered employment within The Auto Club Group will be required to consent to a background and drug screen based on the requirements of the position.