A&D Trade Account Manager

Armadillo; Denver (CO); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Health coverage

401(k) match

Career development fund

Volunteer leave days

Wellness allowance

Car allowance

Employee assistance program

Job summary

Armadillo is seeking an experienced Trade Sales Account Manager to service and grow our trade client base in the US Mountain States, with a focus on high-end interior designers and architects. The role is remote with weekly travel within territory and is based in Denver, CO.

You will own the territory, present products, build relationships, manage orders, and collaborate with sales support, operations, and marketing to ensure a seamless client experience.

Qualifications

• Based in Denver, CO or Mountain States.
• Premium Brand Ambassador of Armadillo, professionally representing the brand.
• Proactive mindset with ability to identify new opportunities and sales opportunities.

Responsibilities

• Drive trade sales and territory growth with proactive outreach and excellent client service.
• Maintain ownership of the territory and actively contribute to its growth.
• Present products to prospects and clients to build relationships and drive sales.
• Demonstrate product knowledge and recommend solutions for diverse applications.
• Manage client portfolio end-to-end from orders to delivery, samples and inquiries.
• Collaborate with sales support, operations and marketing for seamless order execution.

Skills

Interpersonal communication

Client relationship management

Sales prospecting

Negotiation skills

Resourcefulness

Tools

HubSpot CRM

Office 365

Apple/Mac

Job description

Founded in 2009, Armadillo is a purpose-driven business committed to making a positive impact both at home and globally. As an Australian brand with showrooms in Los Angeles, New York, San Francisco, Dallas, Sydney, Melbourne, and Brisbane, we create handcrafted rugs that "lie lightly on this earth." Made by artisans in India and Nepal using natural materials and energy-efficient processes, our rugs are designed to last, offering an antidote to today’s throwaway culture.

We are proud to be a certified B Corp, upholding the highest standards in sustainability, social responsibility, and transparency. Giving back is central to our mission, with philanthropic initiatives dating back to 2014, beginning with the KVM School in India and now extending to seven organizations across India, Nepal, Australia, and the United States.

We are equally committed to cultivating a positive and empowering workplace. Armadillo has been certified as a Great Place To Work for the three consecutive year, and we were honored to be named one of Fortune’s 2025 Top 50 Best Small and Medium Workplaces for the second year. These recognitions reflect our deep commitment to our people, our culture, and the values that guide us every day.

How We Work

At Armadillo, integrity guides everything we do. We’re committed to fostering a collaborative, inclusive workplace where people thrive. We celebrate individuality, champion creativity, and believe in the power of a connected team working toward a shared purpose. We’re driven not just by what we create, but by why we create it.

People & Culture

Our people are at the heart of Armadillo’s success. We provide a supportive environment that promotes personal and professional growth for all employees, embracing fair practices, cultural diversity, and well-being. We proudly offer a range of benefits to our team members:

• Comprehensive Health Coverage – Medical, Dental, Vision, Life Insurance, and other ancillary benefits.
• Financial Well-Being – 401(k) match and Flexible Savings Account.
• Professional Growth – Annual career development fund to support your learning and advancement.
• Work-Life Balance – Additional leave days for community volunteering.
• Wellness Support – A dedicated health & well-being allowance.
• Added Convenience – Annual car allowance.
• Employee Assistance Program – Confidential support for personal and professional challenges.

About the Role

Reporting to the Head of Regional Sales – West Coast, we are seeking an experienced Trade Sales Account Manager to service our existing Trade (high end interior designer and architect) clients while working to build and prospect new trade business in the US Mountain States. Travel by car within territory is required for weekly meetings and presentations. The successful candidate will be working remotely and will based in the Denver, CO or Mountain States region. This is a full-time salary exempt role.

Key Responsibilities

• Drive respective trade sales and cultivate territory growth through proactive prospecting, strategic outreach, and elevated customer service, while nurturing existing client relationships.
• Maintain complete ownership and expertise of the territory, its development, and community, actively contributing to its growth.
• Present product and engage regularly with prospects and clients to build strong relationships, understand needs, and drive sales.
• Demonstrate strong product knowledge, including product construction, and recommend appropriate solutions for varied applications.
• Manage the client portfolio end-to-end, including orders, samples, inquiries, product care, troubleshooting, sales leads, and monitoring orders through to delivery.
• Collaborate closely with internal cross-functional partners, including sales support, operations, and marketing teams, to ensure seamless order execution, aligned sales initiatives, and consistent client experience.
• Provide consistent weekly and monthly sales reporting, including updates on activities, pipeline, key performance indicators, and data-driven insights.
• Drive brand awareness and engagement by acting as a positive brand ambassador and supporting industry, media, and client events, including product launches and networking initiatives.

Shared Responsibilities:

Purpose

• Participation in training and education on topics relating to sustainability and social responsibility.
• Commitment to adhere to environmental and social goals, as set by the company.

People and Culture

• Promote, contribute to, and maintain a diverse and inclusive work environment, which is free of discrimination, bullying and harassment.
• Actively and positively participate in team meetings, professional development, and our collegial work environment.
• Adhere to, and be aware of, all Armadillo workplace policies and procedures.

About You - Key Capabilities and Behaviors

• Based in Denver, CO or one of the US Mountain States.
• Present yourself as a premium Brand Ambassador of Armadillo both internally and externally, representing the brand with professionalism and confidence.
• Demonstrate strong initiative and a proactive mindset, consistently identifying new ways to approach projects, tasks, and future sales opportunities.
• Possess strong interpersonal and communication skills, with the ability to effectively engage clients, prospects, and colleagues across multiple channels.
• Build and maintain trusted relationships, with an established or developing network within the interior design and A&D community in the territory.
• Results-oriented, driven, and well-organized, with a proven sales track record, ideally within the Architecture and Design or interior design industry.
• Self-starter and goal-oriented, able to prioritize tasks, manage deadlines, and work efficiently in a remote, fast-paced, and evolving environment.
• Comfortable working independently while also collaborating effectively as part of a cross-functional team.
• Demonstrate a bright, positive, and professional approach to work, with strong confidence in networking and client entertainment settings.
• Passionate about design, with a strong appreciation for aesthetics, materials, and design trends; knowledge of rug construction and materials is a plus.
• Proficient with CRM systems (HubSpot preferred) and common business tools, including Apple/Mac and Office 365 applications.
• Able to travel within the territory weekly and outside the territory as needed, with reliable transportation to support client and business activities.
• Able to lift 50 lbs - this refers to rug samples when visiting clients.