A/C Service Technician - Growth & Customer Impact

Cascade Residential Servi; Gainesville (FL); On-site; USD 42,000 - 68,000; Full time

Job summary

Mid-Florida Heating & Air is seeking a customer-centric Service Technician to join our team in Central Florida. The role focuses on diagnosing and repairing HVAC systems, performing maintenance, and delivering excellent customer service on every call.

Travel to homes and businesses daily, troubleshoot electrical and HVAC components, and promote maintenance contracts. Minimum 3–5 years of AC experience and a valid driver's license are required.

Qualifications

• High School Diploma/GED or equivalent experience.
• Valid Driver's License.
• 3-5 years air conditioning experience required.
• Proven ability to complete a service diagnosis and complete minor repairs.
• Responsible for equipment tune ups / CTUs
• Responsible for vent cleanings (Includes blower wheel cleaning + in place evap cleaning)
• 5-years related experience in the HVAC industry or equivalent combination of education and experience
• Assists in Corrections/Installs when necessary

Responsibilities

• Travel to homes and businesses daily as scheduled.
• Troubleshooting the electrical systems in the AC and diagnostic repairs.
• Familiar with new equipment, and high-end communicating systems.
• Conducting maintenance, and repairs on air conditioning (HVAC) systems.
• Diagnose system issues, make recommendations for repairs or replacements, and ensure that all work is completed in compliance with safety and environmental regulations.
• Repair and diagnose HVAC systems with excellent troubleshooting skills ensuring compliance with environmental regulations.
• Troubleshoot electrical systems and air conditioning units, utilizing schematics and mechanical knowledge.
• Provide exceptional customer service while addressing client concerns and inquiries.
• Determine customer's needs and discuss all solutions.
• Generate sales on every call.
• Inspect current HVAC systems for efficiency and safety.
• Conduct performance tests with specialized tools
• Renew maintenance contracts for current customers.
• Sell maintenance contracts to new customers.
• Maintain accurate inventory of all tolls and HVAC parts.
• Troubleshooting current HVAC system issues
• Repair damaged HVAC systems
• Obey company Code of Ethics and Team Rules

Skills

HVAC experience

Customer service

Troubleshooting

Diagnostics

Sales on calls

Education

High School Diploma/GED

Job description

Mid-Florida Heating & Air is seeking a customer-centric Service Technician to join our team in Central Florida. The role focuses on diagnosing and repairing HVAC systems, performing maintenance, and delivering excellent customer service on every call.

Travel to homes and businesses daily, troubleshoot electrical and HVAC components, and promote maintenance contracts. Minimum 3–5 years of AC experience and a valid driver's license are required.