988 Crisis Services Clinician - GRAVEYARD SHIFT

Crisis Connections; Seattle (WA); A distancia; USD 51.000 - 57.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical, dental, vision coverage

Paid time off

401(k) retirement plan

Overnight shift differential

Remote work

Descripción de la vacante

Crisis Connections in Washington State seeks a licensed clinician to oversee the 988 Crisis Lifeline during graveyard hours, delivering high-quality risk assessments via phone, chat, and text. You will supervise an overnight team and ensure safety and continuity of care.

The role requires a Master’s degree in a relevant field, active WA credential, and at least two years of crisis experience. Remote work from WA/AZ/OH/TX is supported with a strong leadership focus.

Formación

• Master’s degree in psychology, counseling, social work, or a related field.
• Mental Health Professional (MHP) status as defined by Washington State.
• Active Washington State credential or license (LICSW/LSWAIC, LMHC/LMHCA, LMFT/LMFTA, Psychologist, or AAC).
• Minimum of two years of crisis intervention experience.
• Strong verbal, written, and typing skills.
• Ability to work remotely in a fast-paced overnight setting.

Responsabilidades

• Provide direct clinical oversight and support to Crisis Specialists during overnight shifts.
• Support staff with suicide risk assessment, de-escalation, and crisis intervention.
• Linkage to Mobile Crisis Teams and other community resources.
• Provide real-time coaching, consultation, and feedback to staff.
• Ensure accurate and timely documentation in the electronic health record.
• Ensure compliance with 988 program standards, policies, and procedures.
• Promote a professional, respectful, and supportive virtual team environment.

Educación

Master’s degree in psychology, counseling, social work, or a related field

Mental Health Professional (MHP) status as defined by Washington State

LICSW or LSWAIC

LMHC or LMHCA

LMFT or LMFTA

Psychologist or Psychiatrist

Agency Affiliated Counselor (AAC)

Minimum of two years of crisis intervention experience

Strong verbal, written, and typing skills

Ability to work effectively in a remote, fast-paced overnight environment

Descripción del empleo

Description

988 Crisis Services Clinician — Graveyard Shift (Remote)

Make a life-saving impact when it matters most.

When the world is quiet, crisis doesn’t stop. As a

Description

988 Crisis Services Clinician — Graveyard Shift (Remote)

Make a life-saving impact when it matters most.

When the world is quiet, crisis doesn’t stop. As a

Schedule Designed for Night Owls

• Graveyard Shift (GY): Friday through Tuesday, 12:00 AM – 8:00 AM
• Call Team assignment
• Fully remote (candidates must reside in WA, AZ, OH, or TX)

About The Program

988 Crisis Services provides free, confidential, telephone-based crisis support across King County and Washington State. Our mission is to foster resilience and wellbeing by connecting people to compassionate, accessible care—24 hours a day, 7 days a week. Overnight clinicians play a critical leadership role, ensuring safety and continuity of care during the most vulnerable hours.

Position Summary

The Crisis Services Clinician (988) is a qualified Mental Health Professional who oversees 988 Suicide & Crisis Lifeline contacts via phone, chat, and text. This role provides advanced risk assessment, clinical decision-making, and real-time consultation while supervising a multidisciplinary overnight team of clinical and paraprofessional staff.

Graveyard clinicians are relied upon for strong judgment, calm leadership, and confident decision-making during high-acuity situations.

Why Work the Graveyard Shift?

• Increased clinical autonomy and leadership responsibility
• Fewer competing demands and distractions
• Strong camaraderie with overnight teams
• Opportunity to make a meaningful impact during peak-risk hours

Key Responsibilities

• Provide direct clinical oversight and support to Crisis Specialists and Crisis Intervention Specialists during scheduled overnight shifts
• Support staff with suicide risk assessment, de-escalation, and crisis intervention
• Ensure appropriate linkage to Mobile Crisis Teams, Designated Crisis Responders, Next Day Appointments, and other community resources
• Provide real-time coaching, consultation, and feedback to staff
• Ensure accurate and timely documentation in the electronic health record
• Ensure compliance with all 988 program standards, policies, and procedures
• Promote a professional, respectful, and supportive virtual team environment

Requirements

Required Qualifications

• Master’s degree in psychology, counseling, social work, or a related field
• Mental Health Professional (MHP) status as defined by Washington State
• Active Washington State credential or license, including:
• LICSW or LSWAIC
• LMHC or LMHCA
• LMFT or LMFTA
• Psychologist or Psychiatrist
• Agency Affiliated Counselor (AAC)
• Minimum of two years of crisis intervention experience
• Strong verbal, written, and typing skills
• Ability to work effectively in a remote, fast-paced overnight environment

Preferred Qualifications

• Call center, hotline, or telephone assessment experience
• Experience within public mental health systems (especially King County)
• Additional training or certification in suicide prevention or trauma-informed care

Compensation & Union Representation

• $37.24 per hour + $4.00 an hour shift differential for GY Hours.
• OPEIU union-represented position

Benefits & Support

• Excellent medical, dental, and vision coverage (including 100% employer-paid options for certain plans)
• Generous Paid Time Off and 12 paid holidays
• Annual wage increases
• 403(b) retirement plan
• Self-care tools and weekly check-ins with your supervisor
• Commitment to diversity, equity, and inclusion—BIPOC, LGBTQ+, and individuals with disabilities are strongly encouraged to apply

Working Conditions: This position involves prolonged sitting or standing, wearing a headset, managing multiple software platforms, and exposure to conversations involving suicide and acute mental health crises. Comprehensive training, supervision, and ongoing support are provided.

Join Us:

If you’re a skilled clinician who thrives overnight and wants your expertise to matter when it counts most, we’d love to hear from you.

Your calm presence could be someone’s lifeline.

Salary Description

$37.24 per hour + $4.00 per hour GY differential