911 Telecommunicator

Le Sueur; Minnesota; On-site; USD 38,000 - 53,000; Full time

Benefits offered by this job

Health insurance

Life insurance

Retirement plan

Vacation/sick/holiday pay

Job summary

Le Sueur County is seeking a full-time 911 Telecommunicator in the Sheriff’s Office to coordinate incoming 911 communications and support public safety personnel. The role includes dispatching fire, law enforcement, and ambulance services, monitoring ARMER radio systems, and using CID and records systems with discretion under supervision.

The position requires high school diploma, CPR/First Aid and T-CPR certifications, a valid driver’s license, and the ability to pass background checks.

Qualifications

• CPR/first aid, first responder and defibrillator certification.
• Must successfully pass a psychological evaluation and background check.
• Must possess a valid driver’s license and be able to drive in the State of Minnesota.
• Must be able to type proficiently.
• Must obtain and maintain Telephone Cardiopulmonary Resuscitation (T-CPR) training/certification.

Responsibilities

• Receives emergency and non-emergency 911 calls and texts. Performs multiple tasks simultaneously within critical time constraints and under pressure of emergency conditions.
• Dispatches appropriate personnel from fire, law enforcement, and ambulance services. Monitors and operates multiple ARMER radio talk groups and conventional radio channels.
• Operates multiple computerized mapping systems and assists responding units with directions to scenes.
• Operates computer aided dispatch and records management system; creates and enters necessary information and keeps a log of radio and telephone traffic.
• Enters, modifies, cancels, and queries missing persons and stolen property through local, state, and national computer systems; queries criminal histories.
• Operates and activates the community notification system and IPAWS for emergencies; sends alerts to the public.
• Provides CPR instructions over the phone when needed.
• Promotes a diverse, culturally competent, and respectful workplace.
• Trains and mentors new staff and participates in professional development.

Skills

CPR/First Aid certification

First Responder

Defibrillator certification

Typing

Education

High school diploma or equivalent

Associates/technical degree in criminal justice or related field

Job description

Job Opportunities

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A full-time 911 Telecommunicator position is open in the Sheriff’s Office. The 911 Telecommunicator performs protective services with frequent exposure to high-stress situations. The 911 Telecommunicator is responsible for coordinating incoming 911 communications and other activities to support public safety personnel in the interest of public safety. The position will provide backup operation for the detention facility security controls, receive emergency and non-emergency 911 calls from the public and dispatch, monitor, and respond to public safety personnel while using a significant degree of independent judgement and decision-making under the limited supervision of the 911 Communications Supervisor. Performs related work as apparent or assigned.

Essential Functions Include:

• Receives emergency and non-emergency 911 calls and texts. Performs multiple tasks simultaneously within critical time constraints and under pressure of emergency conditions. Responds to requests for service requiring law enforcement, medical, fire, and/or rescue services per established policies. Gathers and evaluates relevant information from all available sources to establish priorities as outlined in the standard operating procedure manual. Provides public service information including weather/road conditions and makes referrals to mental health resources and other public/governmental agencies as appropriate.
• Dispatches appropriate personnel from fire, law enforcement, and ambulance services. Monitors and operates multiple ARMER radio talk groups and conventional radio channels. Receives and processes officer requests for various services and updates responding units regarding status, location, and pertinent information throughout the duration of an incident. Uses various systems to page emergency responders and conduct pager tests. Communicates with emergency responders and queries driver's licenses, license plates, and related searches.
• Operates multiple computerized mapping systems. Assists responding units with directions to scenes and monitors the location of emergency response vehicles from law enforcement, fire departments and ambulance services.
• Operates computer aided dispatch and records management system. Creates and enters necessary information into the dispatch system and keeps a log of radio traffic/telephone traffic. Enters and removes arrest warrants and looks up previous incidents.
• Enters, modifies, cancels, and queries missing persons and stolen property through local, state, and national computer systems. Queries and interprets criminal histories. Enters, modifies, cancels, and queries various alerts including attempts to locate and Keep Our Police Safe (KOPS) alerts.
• Operates and activates the community notification system and the Integrated Public Alert & Warning System (IPAWS) for emergency and non-emergency situations. Sends alerts to the public when in imminent danger or during emergencies that may affect the public's health, safety, or welfare.
• Operates the Mobile Data Computer. Assists with troubleshooting computer system problems.
• Operates internal and external security systems and alarms. Monitors various camera systems and monitors emergency man-down system. Controls door locks, gates, garage doors and monitors duress alarms throughout the Justice Center and other County buildings.
• Provide caller with instructions for Cardiopulmonary Resuscitation (CPR) over the phone when needed.
• Promotes a diverse, culturally competent, and respectful workplace.
• Interacts positively with internal and external customers. Communicates and interacts effectively and respectfully with employees, supervisors, individuals from other organizations, and customers.
• Performs the physical and mental demands of the position.
• Attends work during regularly scheduled hours.
• Provides credible testimony in court. Attends and testifies in criminal and civil court proceedings. Represents the interests of the county, state, and federal government. Makes a verbal account for observations, actions, and findings while performing official duties.
• Trains and mentors new staff as requested.
• Participates in professional staff development. Participates in training and education opportunities to maintain and improve proficiency. Attends and participates in professional organizations. Associates with employees and departments from other counties and states for collaboration.
• Performs other related functions as apparent or assigned.

Education and Experience

Minimum Qualifications: High school diploma or equivalent.

Preferred Qualifications: Associates/technical degree in criminal justice, law enforcement, or related field, or equivalent combination of education and experience.

Special Requirements

• CPR/first aid, first responder and defibrillator certification.
• Must successfully pass a psychological evaluation and background check.
• Must possess a valid driver’s license and be able to drive in the State of Minnesota.
• Must comply with all federal and state laws and organizational and departmental policies and regulations.
• Must submit to fingerprinting and a check of those fingerprints through the FBI and Minnesota BCA.
• Must be able to type proficiently.
• Must obtain and maintain Telephone Cardiopulmonary Resuscitation (T-CPR) training/certification.
• Required mandated training will be provided and certifications must be maintained and completed on an ongoing, scheduled basis.

Salary/Benefits: Starting wage is $27.33 per hour plus health insurance, life insurance, retirement plan, vacation/sick/holiday pay and many other voluntary benefits. Salary range is $27.33 - $38.68.

Contact information:

Telephone: [phone] - Fax: [phone]

Deadline: Open until filled. Reviewing applications November 4, 2026.