911 PUBLIC SAFETY TELECOMMUNICATOR II

Charleston County Government; Ladson, North Charleston (SC, SC); Vor Ort; USD 30.000 - 39.000; Vollzeit

Zusammenfassung

Charleston County Consolidated Emergency Communications Center is seeking Public Safety Telecommunicators to handle incoming emergency and non-emergency calls and dispatch police, fire, and EMS services. No prior experience is required; comprehensive training is provided.

Staff work full-time on a 12.25-hour shift with overtime, averaging about 57 hours per week. Nights, weekends, and holidays are required. Applicants must pass background, medical, and CJIS security assessments.

Qualifikationen

• Must be able to type a minimum of 35 AWPM (10,500 KPH).
• Be at least 18 years old by date of hire.
• Be a US citizen, permanent resident, or possess an EAD.
• Pass a background investigation including driving record, employment history, criminal history check, credit check, education and training verification, and references.
• Pass a pre-employment physical and psychological evaluation.
• Complete CJIS Level IV Security Awareness Training within 6 months of hire.

Aufgaben

• Receive and process incoming emergency, non-emergency, and administrative calls.
• Dispatch calls for service to law enforcement, fire, and EMS agencies.
• Support the 24/7 operation by working assigned shifts and overtime as required.
• Work in person at Charleston County CCCECC facility.

Kenntnisse

Verbal communication

Written communication

Customer service

Public safety dispatch

Teamwork

Ausbildung

High School Diploma

Jobbeschreibung

Charleston County Consolidated Emergency Communications Center (CCCECC) is seeking individuals who have strong customer service skills and a passion for serving others. Emergency Communications 9-1-1 is a challenging, yet gratifying career. Join our team and play a crucial role in providing public safety to our community. Make a difference, earn a competitive income with an excellent benefits package, and work in a fast-paced, public safety environment. No experience necessary.

HIRING HOURLY: $22.22 or higher based on experience

OPEN UNTIL FILLED – APPLICATION REVIEW BEGINS IMMEDIATELY

Charleston County Consolidated Emergency Communications Center Public Safety Telecommunicators receive and process incoming emergency, non-emergency, and administrative calls and dispatch calls for service to law enforcement, fire agencies, and emergency medical services.

Shift Requirements:

Public Safety Telecommunicators work full-time, a 12.25-hour shift with overtime. The regular schedule requires an average of 57 hours each week. An essential function of this position is the ability to work any shift, therefore, we cannot guarantee assignment to a particular shift. To support the 24/7 operation of the CCCECC, Public Safety Telecommunicators are expected to work nights, weekends, holidays, and all scheduled and unscheduled overtime. This position requires in person attendance. This schedule may be different during classroom and on-the-job training. Employees are expected to report to work as called upon during departmental activation and be prepared to stay during the duration of the event.

Non-Negotiables:

• Have a positive attitude and excellent verbal and written communication skills. Must be able to communicate well to a diverse group of people.
• Be able to work scheduled and unscheduled overtime. (Our staff works several hundreds of hours of overtime a year)
• Be willing to work the assigned shift, which includes day (5:45am-6pm) or night shift (5:45pm-6:00am), weekends, and holidays.
• Employees are assigned to a shift after completing required classroom and on-the-job training (OJT).
• Be able to report to work as instructed during departmental activations and be prepared to stay during the duration of the event.
• Be 18 years of age or older by date of hire.
• Have a High School Diploma or equivalent.
• Be a US citizen, permanent resident, or possess an Employment Authorization Document (EAD).
• Demonstrate the ability to type a minimum of 35 adjusted words per minute (AWPM) or 10,500 keystrokes per hour (KPH).
• Have no felony convictions, and no current driving suspensions; Misdemeanors will be evaluated on a case-by-case basis and disposition information must be provided.
• Pass a background investigation including driving record, employment history, criminal history check, credit check, education, training verification, illegal conduct (drug use, etc.), background interview, and professional reference check.
• Pass a pre-employment physical and psychological evaluation.
• Be able to successfully complete Level IV CJIS Security Awareness Training within 6 months of date of hire and maintain the certification.