911 Emergency Dispatcher — Overtime & Benefits

Emergency Telecommunicator Services; Manson (WA); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Health coverage

Retirement benefits

Paid leave

Employee assistance services

Professional training

Job summary

Emergency Telecommunicator Services in Manson, WA, is seeking 911 Emergency Dispatchers to connect callers with responders. You may handle emergency and nonemergency calls, verify locations, and coordinate with police, fire, or medical teams according to agency procedures.

The role requires calm communication, active listening, and the ability to work under pressure while using multiple systems. A high school diploma or GED is commonly required, with some agencies seeking prior experience or

Qualifications

• High school diploma or equivalent commonly required.
• Some agencies recruit entry-level applicants; others require experience or certifications.
• Typing speed and accuracy, listening, clear speech, and organizing information under pressure.

Responsibilities

• Answer emergency and nonemergency calls within the service area
• Confirm addresses, callback numbers, incident details, and immediate safety concerns
• Assess call priority using approved questions and agency procedures
• Enter incident information into computer-aided dispatch systems
• Dispatch appropriate responders when assigned to radio operations
• Monitor radio traffic and update responding personnel as circumstances change
• Provide approved caller instructions within training and certification
• Maintain accurate records and protect confidential information

Skills

Accurate typing

Active listening

Clear speech

Basic computer proficiency

Information organization

Education

High school diploma or GED

Job description

Emergency Telecommunicator Services in Manson, WA, is seeking 911 Emergency Dispatchers to connect callers with responders. You may handle emergency and nonemergency calls, verify locations, and coordinate with police, fire, or medical teams according to agency procedures.

The role requires calm communication, active listening, and the ability to work under pressure while using multiple systems. A high school diploma or GED is commonly required, with some agencies seeking prior experience or