911 Emergency Dispatcher — Calm, Quick, Precise

City of Richmond, Virginia; Richmond (VA); On-site; USD 33,000 - 45,000; Full time

Benefits offered by this job

Virginia Retirement System (VRS)

Language Incentive

Referral Bonus

Tuition Assistance Program

Job summary

The City of Richmond is seeking a qualified Emergency Communications Officer to join the Department of Emergency Communications. The position involves handling 9-1-1 calls, data entry, and dispatching public safety responses in a fast-paced center open 24/7. Various shift options include day or overnight, with overtime as needed.

Starting pay is $28.18096/hour. The department emphasizes uniformed operations and essential personnel status, with benefits and a clear path for career progression

Qualifications

• High School Diploma or GED required.
• At least 1 year dispatch or 2 years related experience.
• Equivalent combination of training and experience acceptable.

Responsibilities

• Receive and prioritize 9-1-1 calls and texts, enter data into CAD.
• Dispatch and coordinate public safety responses across agencies.
• Perform data entry and related administrative tasks.

Skills

Multi-tasking

Calm under pressure

Oral and written communication

Stress tolerance

Education

High School Diploma or GED

Job description

The City of Richmond is seeking a qualified Emergency Communications Officer to join the Department of Emergency Communications. The position involves handling 9-1-1 calls, data entry, and dispatching public safety responses in a fast-paced center open 24/7. Various shift options include day or overnight, with overtime as needed.

Starting pay is $28.18096/hour. The department emphasizes uniformed operations and essential personnel status, with benefits and a clear path for career progression