911 Emergency Dispatcher: Calm, Precise Emergency Communications

911 Emergency Communications; Doland (SD); On-site; USD 38,000 - 58,000; Full time

Benefits offered by this job

Health coverage

Retirement benefits

Paid leave

Employee assistance

Professional training

Job summary

911 Emergency Communications in Doland, SD seeks skilled emergency dispatchers to connect callers with public safety responders. You will receive emergency and nonemergency calls, confirm locations, document changing details, and coordinate police, fire, or medical resources according to agency procedures.

Responsibilities include assessing call priority, entering data into dispatch systems, and relaying information to responders.

Qualifications

• High school diploma or GED commonly required.
• Some agencies recruit entry-level applicants or require certifications.
• Official vacancy determines required testing scores, experience, and deadlines.

Responsibilities

• Answer emergency and nonemergency calls within the service area.
• Confirm addresses, callback numbers, and incident details.
• Assess call priority using agency procedures.
• Enter incident information into dispatch systems.
• Dispatch responders when assigned to radio operations.
• Monitor radio traffic and update responders as needed.
• Provide caller instructions within training limits.
• Maintain records and protect confidential information.

Skills

Typing

Active listening

Clear speech

Basic computer skills

Stress management

Education

High school diploma

Job description

911 Emergency Communications in Doland, SD seeks skilled emergency dispatchers to connect callers with public safety responders. You will receive emergency and nonemergency calls, confirm locations, document changing details, and coordinate police, fire, or medical resources according to agency procedures.

Responsibilities include assessing call priority, entering data into dispatch systems, and relaying information to responders.