911 Emergency Dispatcher — Calm, Critical-Response Hero

County Emergency Communications; Pavillion (WY); Sur place; USD 42 000 - 64 000; Plein temps

Avantages offerts par ce poste

Health coverage

Retirement benefits

Paid leave

Résumé du poste

County Emergency Communications is seeking 911 emergency dispatchers in Pavillion, Wyoming. The role involves receiving emergency and nonemergency calls, confirming locations, and coordinating police, fire, or medical resources according to agency procedures.

Applicants must maintain calm communication, manage multiple systems, and relay accurate information while staying adaptable to shifting incidents and schedules. Training and certifications may be required by the employer.

Qualifications

• High school diploma or equivalent commonly required.
• Some agencies recruit entry-level applicants, while others require prior emergency communications experience or current certifications.
• Useful skills include accurate typing, active listening, clear speech, and basic computer proficiency.

Responsabilités

• Answer emergency and nonemergency calls within the assigned service area.
• Confirm addresses, callback numbers, incident details, and immediate safety concerns.
• Assess call priority using approved questions and agency procedures.
• Enter incident information into computer-aided dispatch systems.
• Dispatch appropriate responders when assigned to radio operations.
• Monitor radio traffic and update responding personnel as circumstances change.
• Provide approved caller instructions within the limits of training and certification.
• Maintain accurate records and protect confidential information.

Description du poste

County Emergency Communications is seeking 911 emergency dispatchers in Pavillion, Wyoming. The role involves receiving emergency and nonemergency calls, confirming locations, and coordinating police, fire, or medical resources according to agency procedures.

Applicants must maintain calm communication, manage multiple systems, and relay accurate information while staying adaptable to shifting incidents and schedules. Training and certifications may be required by the employer.