911 Dispatcher: Urgent Calls, Life-Saving Coordination

County Emergency Communications; Bronson (KS); On-site; USD 38,000 - 56,000; Full time

Benefits offered by this job

Health coverage

Retirement benefits

Paid leave

Employee assistance services

Professional training

Job summary

County Emergency Communications seeks skilled 911 Emergency Dispatchers for Bronson, KS. The role involves handling emergency and nonemergency calls, verifying locations and contact details, and coordinating with police, fire, and EMS per agency procedures.

Applicants should demonstrate calm communication, active listening, accurate typing, and the ability to manage multiple information streams. Work schedules may include overnight, weekend, and holiday shifts with overtime as needed.

Qualifications

• High school diploma or GED commonly required.
• Useful typing speed and accuracy.
• Able to communicate clearly and listen actively under pressure.

Responsibilities

• Answer emergency and nonemergency calls within the service area.
• Confirm addresses, callback numbers, incident details, and safety concerns.
• Assess call priority using approved questions and procedures.
• Enter incident information into computer-aided dispatch systems.
• Dispatch appropriate responders and monitor radio traffic as situations evolve.
• Provide caller instructions within training limits and protect confidentiality.

Skills

Typing

Active listening

Clear speech

Basic computer proficiency

Organizational skills under pressure

Education

High school diploma or GED

Tools

CAD systems

Job description

County Emergency Communications seeks skilled 911 Emergency Dispatchers for Bronson, KS. The role involves handling emergency and nonemergency calls, verifying locations and contact details, and coordinating with police, fire, and EMS per agency procedures.

Applicants should demonstrate calm communication, active listening, accurate typing, and the ability to manage multiple information streams. Work schedules may include overnight, weekend, and holiday shifts with overtime as needed.