911 Dispatcher – Public Safety & Emergency Response

Allegan County; Michigan; On-site; USD 30,000 - 43,000; Full time

Benefits offered by this job

Health insurance

HSA

Life insurance

Short-term disability

Retirement plan 7% contribution

Tuition reimbursement

PTO + holidays

Fitness centers

Job summary

Allegan County is seeking a Public Safety Dispatcher for the Central Dispatch to receive calls and dispatch resources across Allegan County. You will enter LEIN records and manage LEIN/NCIC systems and perform Emergency Medical Dispatch (EMD) using county protocols.

Starting wage is $26.41 per hour for full-time, 12-hour shifts, with excellent benefits including health insurance, retirement plan with county contribution, tuition reimbursement, PTO, holidays, and access to county fitness centers.

Qualifications

• High school diploma or GED is required plus specialized training.
• Within 1 year, obtain EMD and LEIN certifications and basic dispatch training.
• Keyboard speed and accuracy of 40 wpm minimum.
• Two years of public safety experience preferred.

Responsibilities

• Process emergency and non-emergency public safety calls and dispatch resources.
• Monitor county-wide alarms and LEIN/NCIC systems.
• Perform EMD using established protocols.
• Handle administrative calls for agencies and maintain logs.

Skills

Typing 40 wpm

Multitasking

Education

High School Diploma or GED

EMD certification within 1 year

LEIN certification within 1 year

State basic dispatching course

Tools

LEIN system

CAD

NCIC

E911 displays

Public Safety Radio Consoles

Job description

Allegan County is seeking a Public Safety Dispatcher for the Central Dispatch to receive calls and dispatch resources across Allegan County. You will enter LEIN records and manage LEIN/NCIC systems and perform Emergency Medical Dispatch (EMD) using county protocols.

Starting wage is $26.41 per hour for full-time, 12-hour shifts, with excellent benefits including health insurance, retirement plan with county contribution, tuition reimbursement, PTO, holidays, and access to county fitness centers.