Emergency Communications Dispatcher – 12-hour Shifts

Allegan County; Allegan Township (MI); On-site; USD 30,000 - 43,000; Full time

Benefits offered by this job

Health insurance

Retirement plan

PTO front-loaded hours

Job summary

Allegan County is seeking a dedicated Public Safety Dispatcher to handle emergency and non-emergency calls within Allegan County. The role includes LEIN record entry, EMD dispatch, and coordination of multiple public safety resources.

Starting wage is $26.41 per hour, with a comprehensive benefits plan and 12-hour shifts. Requires high school diploma, within-one-year EMD/LEIN certs, and CAD/LEIN proficiency. Drug screen is required.

Qualifications

• High School Diploma or GED required.
• Within one year of hire, EMD certification, LEIN certification and completion of a State basic dispatching course is required.
• Typing speed of at least 40 WPM.
• Prefer two years of experience in public safety field.

Responsibilities

• Receive calls and dispatch for all public safety within Allegan County, prioritizing calls and directing appropriate resources.
• Monitor countywide workstation alarms.
• Manage the LEIN system and record management logs.
• Perform Emergency Medical Dispatch (EMD) per protocol.
• Handle administrative calls for agencies.
• Operate radio consoles, CAD terminals, LEIN/NCIC, and related alert systems.
• Perform miscellaneous clerical duties and liaise with non-public safety agencies.

Skills

Typing speed 40 WPM

EMD certification within 1 year

LEIN certification within 1 year

Public safety experience

Education

High School Diploma or GED

State basic dispatching course

Keyboard speed and accuracy

Tools

LEIN system

CAD terminals

Job description

Allegan County is seeking a dedicated Public Safety Dispatcher to handle emergency and non-emergency calls within Allegan County. The role includes LEIN record entry, EMD dispatch, and coordination of multiple public safety resources.

Starting wage is $26.41 per hour, with a comprehensive benefits plan and 12-hour shifts. Requires high school diploma, within-one-year EMD/LEIN certs, and CAD/LEIN proficiency. Drug screen is required.