911 Dispatcher: Emergency Communications Pro

Green Lake County; Wisconsin; On-site; USD 28,000 - 37,000; Full time

Benefits offered by this job

Night shift differential

Weekend shift differential

Job summary

Green Lake County is seeking a Communications Dispatcher to respond to 911 and non-emergency calls under the supervision of the Communications Sergeant. The role includes dispatching police, fire, and medical units, logging communications, and maintaining TIME system records.

Night and weekend differentials apply, reflecting the shift requirements. This position requires a high school diploma or equivalent and provides training in CPR/AED and Advanced TIME within the first year.

Qualifications

• High school diploma or equivalent; CPR, AED and Advanced TIME certifications within one year of hire.
• Excellent communication skills, both written and spoken English.
• Ability to maintain confidentiality and work under pressure in a fast-paced environment.

Responsibilities

• Answers 911 emergency calls and dispatches appropriate units.
• Logs and maintains radio and telephone communications.
• Operates and maintains telecommunications system with mobile patrols and other agencies.
• Monitors on-duty vehicles and dispatches personnel as needed.
• Enters calls for service in TIME system and provides information to officers.
• Monitors surveillance cameras and fire annunciator panel.
• Performs other duties as assigned.

Skills

English communication

Calm under pressure

Attention to detail

Confidentiality

Education

High school diploma or equivalent

Tools

TIME system

Office equipment

Telephone & radio

Job description

Green Lake County is seeking a Communications Dispatcher to respond to 911 and non-emergency calls under the supervision of the Communications Sergeant. The role includes dispatching police, fire, and medical units, logging communications, and maintaining TIME system records.

Night and weekend differentials apply, reflecting the shift requirements. This position requires a high school diploma or equivalent and provides training in CPR/AED and Advanced TIME within the first year.