911 Dispatcher: Critical Communications & First Responders

County Emergency Communications; Young Harris (GA); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Health coverage

Retirement benefits

Paid leave

Employee assistance services

Professional training

Job summary

County Emergency Communications in Young Harris, GA seeks skilled 911 Emergency Dispatchers to connect callers with responders. You will handle emergency and nonemergency calls, verify locations, priorities, and relay information using CAD systems.

Requirements include a high school diploma; some agencies may require prior experience or certifications. Expect around-the-clock shifts, overtime, and shift differentials depending on the agency and appointment terms.

Qualifications

• High school diploma or equivalent commonly required; some agencies may recruit entry-level applicants.
• Useful skills include accurate typing, active listening, clear speech, basic computer proficiency, and the ability to organize information under pressure.
• Official announcements determine required testing scores, experience and training deadlines.

Responsibilities

• Answer emergency and nonemergency calls within the assigned service area.
• Confirm addresses, callback numbers, incident details, and immediate safety concerns.
• Assess call priority using approved questions and agency procedures.
• Enter incident information into computer-aided dispatch systems.
• Dispatch appropriate responders when assigned to radio operations.
• Monitor radio traffic and update responding personnel as circumstances change.
• Provide approved caller instructions within the limits of training and certification.
• Maintain accurate records and protect confidential information.

Skills

Active listening

Typing

Clear speech

Basic computer proficiency

Information organization

Education

High school diploma

Tools

Computer-aided dispatch systems

Job description

County Emergency Communications in Young Harris, GA seeks skilled 911 Emergency Dispatchers to connect callers with responders. You will handle emergency and nonemergency calls, verify locations, priorities, and relay information using CAD systems.

Requirements include a high school diploma; some agencies may require prior experience or certifications. Expect around-the-clock shifts, overtime, and shift differentials depending on the agency and appointment terms.