911 Dispatcher: Calm, Precise Public Safety Communicator

Seminole County Sheriff's Office; Sanford (FL); On-site; USD 42,000 - 54,000; Full time

Job summary

Seminole County Sheriff's Office in Sanford, FL is seeking a Public Safety Telecommunicator - 911 Dispatcher. This role handles emergency and non-emergency calls, operates the 911 emergency communications and CAD systems, and dispatches units to incidents.

The position requires a calm demeanor, strong multitasking skills, and the ability to work varying shifts in a high-volume call center. Typing speed of 30 wpm and required certifications within specified timelines are essential.

Qualifications

• High School Diploma or GED is required.
• Must obtain State of Florida 911 Public Safety Certification within one year.
• Must obtain and maintain FCIC/NCIC and CPR certification within six months of employment.
• Must pass a typing test.

Responsibilities

• Receives all incoming telephone calls for emergency law enforcement, fire, and rescue services for unincorporated Seminole County and designated cities and routes call to the proper authority.
• Receives incoming non-emergency calls and routes to the proper authority or provides information.
• Maintains communications with all law enforcement and other emergency units within Seminole County.
• Monitors, receives, and broadcasts calls on multiple radio frequencies; dispatches required units.

Skills

Multitasking

Problem solving

Clear communication

Typing 30 wpm

Education

High School Diploma or GED

Job description

Seminole County Sheriff's Office in Sanford, FL is seeking a Public Safety Telecommunicator - 911 Dispatcher. This role handles emergency and non-emergency calls, operates the 911 emergency communications and CAD systems, and dispatches units to incidents.

The position requires a calm demeanor, strong multitasking skills, and the ability to work varying shifts in a high-volume call center. Typing speed of 30 wpm and required certifications within specified timelines are essential.