911 Dispatcher - Calm, Precise Emergency Communications

County Emergency Communications; Wrightsville (AR); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health coverage

Paid training

Job summary

County Emergency Communications in Wrightsville, AR, seeks 911 emergency dispatchers to connect callers with responders. You will gather incident information, verify locations, and coordinate with police, fire, and EMS per agency procedures.

Responsibilities include handling incoming calls, prioritizing incidents, and using computer-aided dispatch systems while maintaining confidentiality and accuracy under pressure.

Qualifications

• High school diploma or equivalent commonly required.
• Some agencies recruit entry-level applicants or require prior emergency communications experience.

Responsibilities

• Answer emergency and nonemergency calls within the service area.
• Confirm addresses, callback numbers, incident details, and safety concerns.
• Assess call priority using established questions and procedures.
• Enter incident information into dispatch systems.
• Dispatch appropriate responders when assigned to radio operations.
• Monitor radio traffic and relay updates as circumstances change.

Job description

County Emergency Communications in Wrightsville, AR, seeks 911 emergency dispatchers to connect callers with responders. You will gather incident information, verify locations, and coordinate with police, fire, and EMS per agency procedures.

Responsibilities include handling incoming calls, prioritizing incidents, and using computer-aided dispatch systems while maintaining confidentiality and accuracy under pressure.