911 DISPATCH – TELECOMMUNICATOR

WCA: Wisconsin Counties Association

Michigan

On-site

USD 35,000 - 46,000

Full time

12 days ago

Get more replies from employers

Send a job-specific resume in minutes.

Benefits offered by this job

Health Insurance

Near-Site Clinic

Physical therapy at affiliated clinic

Wisconsin Retirement System pension

Dental, Vision, Life Insurance

Generous PTO

Job summary

Chippewa County is seeking qualified individuals for a 911 Telecommunications dispatch role within the Sheriff’s Department Communications Center. This position supports both emergency and non-emergency services and coordinates with local law enforcement, EMS, and fire agencies within Chippewa County.

The Communications Center operates 24/7 with 12-hour day or night shifts (6:00 am–6:00 pm or 6:00 pm–6:00 am); assignments accommodate staffing needs and seniority.

Qualifications

High school diploma or GED required; CPR and EM Dispatch certifications preferred.
Previous emergency services dispatch experience and 24/7 environment experience preferred.
Time System Certification required within one year of hire.
A valid driver’s license is required.

Responsibilities

Dispatch emergency and non-emergency calls for law enforcement, EMS, and fire agencies in Chippewa County.
Operate in a 24/7 Communications Center with 12-hour day or night shifts.
Shift assignments are seniority-based and may require working days, nights, weekends, and holidays.
Learn and use GPS/GIS data related to county landmarks, roads, and businesses.
Respond calmly and effectively in stressful situations while serving the community and team.

Skills

Flexibility

Verbal communication

Written communication

GPS/GIS data knowledge

Calm under pressure

Community service

Education

High school diploma or GED

CPR Certification

Emergency Medical Dispatch Certification

Time System Certification within 1 year

Tools

GPS data software

GIS data tools

Job description

Job Description

Chippewa County is currently accepting applications from qualified individuals seeking to establish or advance their career in 911 Telecommunications. This position within the Sheriff’s Department offers the opportunity to work with a highly skilled Communications Center Team providing both emergency and non-emergency services to the communities of Chippewa County. All law enforcement, EMS and fire agencies within Chippewa County are dispatched through the Communication Center.

Application Deadline:

2026-08-30

Job Type:

County

Job Description

Chippewa County Communication Center operates 24 hours a day, 7 days a week. Dispatchers work 12-hour day shifts (6:00 am – 6:00 pm) or night shifts (6:00 pm – 6:00 am) which includes weekends, holidays, overtime, and emergency call-ins.

Open positions may be assigned to either shift depending on staffing needs. Shift assignments and preferences are managed through a seniority-based process. Candidates must be willing and able to work either days or nights, as well as weekends and holidays.

Successful Candidates Will Possess

Flexibility to work in a 24/7 environment

Strong verbal and written communication skills

Ability to learn and use GPS and GIS data relating to county landmarks, roads and businesses

Ability to respond in a calm, level-headed manner, thinking quickly in the midst of stressful situations

Passion to serve the community and their team members with professionalism and respect

Minimum Qualifications: High school diploma or GED equivalent required. Previous emergency services dispatch experience, 911 training and previous experience working in a 24/7 environment are preferred. CPR Certification and Emergency Medical Dispatch Certification are preferred. Time System Certification is required within one (1) year of hire. A valid driver’s license is required.

Visit www.chippewacountywi.gov to view the full position description and other job requirements.

Starting Wage: $25.55 – $27.77 per hour depending on qualifications PLUS an excellent fringe benefit package. Maximum Wage: $33.32 per hour. Night Shift: Includes shift differential of $1.00 per hour.

Benefits

Health Insurance offered through AmeriBen (Anthem BluePreferred Network) is a high-deductible plan ($3,000 – Single and $6,000 – Family) and low monthly premiums.