911 Dispatch - Telecommunicator

Town Of Chippewa; Chippewa Falls (WI); On-site; USD 38,000 - 52,000; Full time

Job summary

Chippewa County Sheriff's Department is seeking qualified individuals for 911 telecommunications dispatching. This 24/7 role supports EMS, law enforcement, and fire services, ensuring rapid, accurate information flow to responders.

Dispatchers work 12-hour day or night shifts, including weekends and holidays. Candidates must be flexible, possess strong verbal and written communication skills, and be able to stay calm under pressure while using GPS and GIS data to locate landmarks.

Qualifications

• Previous emergency services dispatch experience.
• 911 training.
• Experience working in a 24/7 environment.

Responsibilities

• Dispatch law enforcement, EMS and fire agencies within Chippewa County.
• Operate 24/7 communications center and respond calmly under stress.
• Use GPS/GIS data to locate landmarks and guide responders.

Skills

Verbal communication

Written communication

Calm under pressure

GPS data usage

Tools

GPS software

GIS software

Time System

Job description

JOB REQUIREMENTS: Chippewa County is currently accepting applications from qualified individuals seeking to establish or advance their career in 911 Telecommunications. This position within the Sheriff's Department offers the opportunity to work with a highly skilled Communications Center Team providing both emergency and non-emergency services to the communities of Chippewa County.

All law enforcement, EMS and fire agencies within Chippewa County are dispatched through the Communication Center. Chippewa County Communication Center operates 24 hours a day, 7 days a week.

Dispatchers work 12-hour day shifts (6:00 am 6:00 pm) or night shifts (6:00 pm 6:00 am) which includes weekends, holidays, overtime, and emergency call-ins. Open positions may be assigned to either shift depending on staffing needs. Shift assignments and preferences are managed through a seniority-based process.

Candidates must be willing and able to work either days or nights, as Well As Weekends And Holidays. Successful Candidates Will Possess Flexibility to work in a 24/7 environment Strong verbal and written communication skills Ability to learn and use GPS and GIS data relating to county landmarks, roads and businesses Ability to respond in a calm, level-headed manner, thinking quickly in the midst of stressful situations Passion to serve the community and their team members with professionalism and respect OTHER EXPERIENCE AND

QUALIFICATIONS: Previous emergency services dispatch experience, 911 training and previous experience working in a 24/7 environment are preferred. CPR Certification and Emergency Medical Dispatch Certification Are Preferred. Time System Certification Is Required within one (1) year of hire. A valid driver's license is required.

Visit www.chippewacountywi.gov to view the full position description and other job requirements.

EOE. Equal Opportunity Employer (EOE).