9-1-1 Emergency Communications Dispatcher (Full-Time)

Larimer County Department of Health and Environment; Colorado; On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Retirement plan

Paid time off

Employee assistance program

Disability insurance

401(a) match

457(b) deferred comp

Job summary

Larimer County Sheriff's Office is seeking skilled Emergency Communications Operators (9-1-1 Dispatchers) to join a dedicated team. This full-time, in-person role requires precision, compassion, and strong listening and communication abilities.

You will handle 9-1-1 and non-emergency calls, dispatch emergency personnel, maintain radio contact, manage data, and support life-saving operations while working rotating day and night shifts.

Qualifications

• Must type 40 wpm with accuracy.
• High school diploma or GED required.
• Possession of, or ability to obtain, CPR and EMD certification required.

Responsibilities

• Receive incoming 9-1-1 hardwire and cellular telephone calls, non-emergency phone calls, inter-office phone calls, and ring-down lines; obtain pertinent information, prioritize calls, take messages for duty personnel, and transfer callers.
• Dispatch necessary emergency personnel, including law enforcement units, fire departments, ambulance departments, and other agencies as needed.
• Maintain radio contact with units on assignments.
• Send, receive, record, and disseminate teletype information from the state and national computer; maintain NCIC/CCIC certification.
• Enter data into computer systems or databases; look up information in the database; create basic word processor documents and enter data into spreadsheets; use email to communicate.
• Read maps and verbally describe detailed directions via radio or phone.
• Maintain access and dissemination of confidential information.
• Perform extensive computer work for criminal histories, background checks, previous contacts, warrants, officer safety information, etc.
• Monitor building security alarm system, national warning phone, radio equipment, phone equipment, and all other essential job-related equipment.
• Compile data and maintain records of emergency records, equipment and personnel dispatched, and dispositions of emergencies.
• Coordinate search and rescue efforts, disaster emergencies, motorized patrol units, and prisoner relays.

Skills

Typing speed 40 wpm

Customer service

Communication skills

Attention to detail

Teamwork

Shift work

Education

High school diploma or GED

CPR certification

EMD certification

Job description

Larimer County Sheriff's Office is seeking skilled Emergency Communications Operators (9-1-1 Dispatchers) to join a dedicated team. This full-time, in-person role requires precision, compassion, and strong listening and communication abilities.

You will handle 9-1-1 and non-emergency calls, dispatch emergency personnel, maintain radio contact, manage data, and support life-saving operations while working rotating day and night shifts.