81E - Admin - Account Manager

81Eighty; Frisco (TX); Hybrid; USD 55,000 - 90,000; Full time

Job summary

81Eighty is seeking an Account Manager-Custom to manage client relationships and drive profitable custom projects. You will source goods, execute programs, and lead cross-functional collaboration with sourcing and production teams to meet client needs. The role emphasizes building a book of business, delivering results, and traveling for client meetings as required.

Hybrid work in Frisco, TX is available. The candidate should bring 3+ years in account management and 3+ years in promotional

Qualifications

• 3+ years of account management experience.
• 3+ years in the promotional products industry.
• Proven ability to create strong client relationships, problem solve, and think strategically.
• Ability to prioritize and manage multiple tasks/assignments.
• Ability to present and sell solutions and strategies to the client.

Responsibilities

• Serve as the point of contact between client and 81Eighty, delivering high customer service.
• Lead client-facing calls and in-person meetings, traveling as needed.
• Manage custom project requests for assigned accounts.
• Provide direction and lead strategy with sourcing and production on client requests.
• Source and quote projects to meet client requirements.
• Manage multiple projects with internal and external needs.
• Ensure timely execution from request to delivery.
• Aim to achieve revenue goals while maintaining profit margins.
• Track routine sales reporting for clients and custom business.
• Identify new opportunities within current clients to grow spend.
• Collaborate with manager to plan annual sales budgets.

Skills

Account management

Promotional products

Client relationships

Sales presentations

Strategic thinking

Job description

Account Manager-Custom

Job Description:

The Account Manager is responsible for managing client relationships, sourcing goods, executing programs, and achieving revenue and gross margin goals. The custom team focuses on project-specific orders and works with multiple customers across different department with various delivery dates. The Account Manager is responsible for developing and maintaining a book of business and taking lead on all key client requests.

The Account Manager reports to the Business Manager.

Job Responsibilities:

• Point-of-contact between client and 81Eighty team, delivering a high level of customer service to ensure ultimate customer satisfaction
• Lead client facing calls and in-person meetings, traveling as needed
• Manages custom project requests from assigned accounts
• Provide direction and lead collaborative strategy with sourcing and production coordinator on product offerings and client requests
• Ability to source and quote projects to meet the clients requirements
• Manage multiple projects at one time with various internal and external needs
• Ensure accurate and timely execution of projects from initial request to delivery of products with 81Eighty team
• Achieves annual or project-based revenue goals while hitting profit margins
• Tracks routine sales reporting for clients and custom business
• Seeks new opportunities within current client base to grow their custom spend
• Partners with manager to plan annual sales budgets

Qualifications:

• 3+ years of account management experience
• 3+ years in the promotional products industry
• Proven ability to create strong client relationships, problem solve, and think strategically
• Ability to prioritize and manage multiple tasks/assignments
• Ability to effectively present and sell solutions and strategies to the client
• Communicate clearly and effectively, detail oriented, and organized
• Positive and driven team player with a can-do attitude
• The job location will be in Frisco, TX
• Hybrid working environment