78876-4

Interplace, Inc.; Los Angeles (CA); On-site; USD 42,000 - 62,000; Full time

Job summary

Interplace, Inc. is seeking an Inside Sales Assistant to support order processing, invoicing, and customer data management. This role requires attention to detail, strong communication, and collaboration with the sales team to keep orders on track.

You will handle payments, monitor inventory, and maintain license records, contributing to high customer satisfaction.

Qualifications

• Business level English – read/write/speak/listen.
• Business level Japanese; native level Japanese preferred – read/write/speak/listen.
• 2+ years of relevant experience preferred.
• High School Diploma required; Bachelor’s degree preferred.

Responsibilities

• Process and maintain sales orders, invoices, and payments.
• Monitor inventory and ensure stock availability.
• Maintain customer records and license data.
• Enter data in portal site to ensure timely payments.
• Collaborate with sales staff to ensure on-time order completion.

Skills

Clerical

Microsoft Office

Communication

Problem solving

Interpersonal skills

Education

High School Diploma

Bachelor’s Degree preferred

Tools

Portal system

Job description

Inside Sales Assistant (Inside Sales Assistant)

Essential Job Functions

• Inputs, updates, and maintains sales orders, invoices, and bill-back data within the Company database.
• Monitors inventory and ensures the ordered items are in stock.
• Updates and maintains customer records in the Company database.
• Updates and maintains customer ABC license records at every order input.
• Collects payment by cash, check, or credit card and generate receipts for will call customers, and deposits to the Company’s bank account in a timely manner.
• Enters credit card and ACH transaction information in the portal site in a timely manner to ensure payment collection.
• Maintains high levels of customer satisfaction by providing excellent service and building rapport.
• Answers customer questions about products, procedures, and payments.
• Troubleshoots delivery problems.
• Updates and prepares all sales materials.
• Reports any inventory or service issues to appropriate account manager immediately.
• Collaborates with the sales staff to monitor active purchase orders and ensure that orders are completed on time.
• Scribes meetings and distributes meeting minutes to the team.
• Creates sales and marketing materials.
• Attends Company events and functions outside of normal working hours.
• Performs other duties as assigned.

Physical Requirements

• Ability to sit in an office for a majority of the day
• Ability to type for extended periods throughout the day
• Ability to reach, bend, kneel, and lift up to 20 pounds occasionally

Working Conditions

• Noise Level: Normal to loud
• Indoors

Other Requirements

• Business level English – Read/write/speak/listen
• Business level Japanese; Native level Japanese preferred – Read/write/speak/listen
• Maintains a positive attitude and willingness to learn
• Ability to work independently and as a team
• Ability to adapt to frequent changes in assignments and workload
• High School Diploma required. Bachelor’s Degree and above preferred
• 2+ years of relevant experience preferred

Knowledge and Skills

• Clerical/Administrative Support
• Basic mathematical knowledge – markups, discounts, combining/converting measurements, counting inventory, etc.
• Problem-solving skills
• Basic Microsoft Office proficiency
• Communication and interpersonal skills
• Knowledge of Japanese foods and sakes strongly preferred