(775) Program Manager

Arlo Solutions LLC; Hanover (MD); On-site; USD 120,000 - 190,000; Full time

Job summary

Arlo Solutions LLC in Linthicum Heights, MD, seeks an experienced Program Manager to lead the Strategic and Foundational Operations support for DC3. You will provide management direction, governance, and quality control across all tasks and subcontractors.

The PM ensures performance against PWS requirements, manages risk, and maintains program controls, while coordinating with Government stakeholders and ensuring staffing stability and key personnel compliance.

Qualifications

• TS/SCI clearance required.
• Demonstrated success managing projects/programs of similar size and complexity within last 10 years.
• Within last 5 years, manpower planning/management for comparable scope across diverse labor categories.
• Within last 5 years, financial and performance monitoring using KPIs.

Responsibilities

• Direct and oversee day-to-day execution of all PWS tasking, ensuring work is planned, assigned, performed, and reviewed.
• Establish and maintain program operating rhythm with kickoffs, status meetings, and action item reviews.
• Produce and maintain the Program Management Plan (PMP) and an integrated Risk Management Plan.
• Develop risk mitigation approaches, tracking, escalation timelines, and recovery planning.
• Implement program-wide quality control to ensure deliverables are accurate, audit-ready, and on time.
• Ensure contract compliance with security instructions, handling of records, and privacy requirements.
• Maintain staffing stability and manage substitutions and vacancies for key personnel.
• Serve as primary interface with the COR/CO to communicate status and risks; issue PNRs when issues arise.
• Manage, mentor, and supervise contractor leads and ensure onboarding, clearance processing, and staffing plans.

Job description

Arlo Solutions (Arlo) is an information technology consulting services company that specializes in delivering technology solutions. Our reputation reflects the high quality of the talented Arlo Solutions team and the consultants working in partnership with our customers. Our mission is to understand and meet the needs of both our customers and consultants by delivering quality, value-added solutions. Our solutions are designed and managed to not only reduce costs, but to improve business processes, accelerate response time, improve services to end-users, and give our customers a competitive edge, now and into the future.

Position Description:

The Program Manager (PM) serves as Arlo’s single point of accountability for overall execution of Strategic and Foundational Operations (S&F) support to DC3, providing management direction, administration, leadership, and quality control across all task areas and subcontractors. The PM ensures performance meets PWS requirements, performance thresholds, and delivery schedules while maintaining strict separation from inherently governmental functions. The PM leads communications with the Government, manages program risk, ensures deliverable quality, and drives disciplined program controls to support ER, XE, Security, HR, and JA mission outcomes. The PM is expected to be proactive in identifying contractual/programmatic risks and resource limitations.
Location: Onsite - Linthicum Heights, MD
Clearance: Active TS/SCI

Responsibilities and/or Success Factors:

Program leadership and governance

• Direct and oversee day-to-day execution of all PWS tasking (Tasks 1–27), ensuring work is planned, assigned, performed, and reviewed in accordance with Government priorities and the approved PMP.
  
• Establish and maintain program operating rhythm (kickoff, monthly technical status meetings, internal production meetings, action item reviews) and ensure disciplined follow-through on commitments.

Program management planning and controls

• Produce and maintain the Program Management Plan (PMP), ensuring it documents the management approach, SOPs for tasks, milestones, communications rules of engagement, risk approach, and organizational chart; update as required by change conditions.
  
• Develop and maintain an integrated Risk Management Plan (as part of the PMP), including risk identification, impact assessment, mitigation planning, tracking, escalation timelines, and recovery planning.

Performance, quality, and compliance

• Implement program-wide quality control practices to ensure deliverables are accurate, consistent, audit-ready, properly formatted, and submitted on time.
  
• Ensure contract compliance with security instructions, identification requirements, handling of records/CUI/Privacy Act information, and other applicable requirements.
  
• Ensure staffing stability and key personnel compliance, including notification/approval coordination for substitutions and vacancy management in accordance with key personnel requirements.

Customer engagement and Government communications

• Serve as primary interface with the COR/CO as appropriate (in coordination with corporate contracts) to ensure transparent communication of status, risks, and needed Government actions.
  
• Issue Problem Notification Reports (PNRs) when technical, personnel, or managerial problems arise that could impact performance. Personnel and subcontractor management.
  
• Manage, mentor, and supervise contractor team leads and functional leads;
  • ensure staffing plans, onboarding, training, and clearance processing are executed to maintain uninterrupted support.
    
• Ensure subcontractor integration and performance management aligns with program standards and deliverable timelines.

Minimum Qualifications Including Certificates:

• TS/SCI clearance
• Demonstrated success managing projects/programs of similar size and complexity within last 10 years.
• Within last 5 years, demonstrated manpower requirements determination/management for comparable scope across diverse labor categories.
• Within last 5 years, demonstrated comprehensive financial and performance monitoring using key performance metrics.

Desired Qualifications:

• Experience leading FFP service contracts with multi-directorate stakeholders and high security compliance demands.
• Demonstrated experience building PMP/RMP structures, establishing repeatable SOPs, and managing deliverable factories (templates, peer review, version control).
• Strong familiarity with DC3-like environments (forensics, cybersecurity, security operations) and cross-functional governance.

AAP Statement

We are proud to be an affirmative Action and Equal Opportunity Employer and as such, we evaluate qualified candidates in full consideration without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, age, disability status, protected veteran status, and any other protected status.

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.