68064398 - Senior Human Services Program Specialist

Civicworks; Miami (FL); On-site; USD 65,000 - 90,000; Full time

Job summary

Agency for Health Care Administration seeks a Senior Human Services Program Specialist to conduct surveys of health care facilities and programs to ensure compliance with State and Federal regulations, including Medicare/Medicaid certification and State licensure requirements.

The incumbent coordinates with team members, documents findings, prepares reports, makes recommendations for corrective action, and conducts follow-up visits and complaint investigations; this is a mission-essential

Qualifications

• Knowledge of the facility survey process and health care facility regulation.
• Proficiency with computer programs including ASPEN, Microsoft Word, Outlook, and PowerPoint.
• Ability to perform oral communication, attentive listening, and interview procedures.
• Ability to determine work priorities, assign work, and ensure proper completion of assignments.
• Knowledge of principles of administration and management.
• Ability to establish and maintain working relationships with others.

Responsibilities

• Conduct surveys of health care facilities and programs to ensure regulatory compliance.
• Coordinate with team members and document findings.
• Prepare reports and make recommendations for corrective action.
• Conduct follow-up visits and complaint investigations.
• Work on weekends, holidays, and emergencies as needed.
• Report findings to leadership and stakeholders.

Skills

Facility survey process knowledge

Office software proficiency

Oral communication and interviewing

Work prioritization and task direction

Administration and management basics

Team collaboration and relationship- &

Tools

ASPEN

Microsoft Word

Outlook

PowerPoint

Job description

Senior Human Services Program Specialist with the Agency for Health Care Administration conducts surveys of health care facilities and programs to ensure compliance with State and Federal regulations, including Medicare/Medicaid certification and State licensure requirements. The incumbent coordinates with team members, documents findings, prepares reports, makes recommendations for corrective action, and conducts follow-up visits and complaint investigations. This is a mission-essential position that may require work during weekends, holidays, and emergencies.

Key qualifications:

• Knowledge of facility survey process and health care facility regulation
• Proficiency with computer programs including ASPEN, Microsoft Word, Outlook, and PowerPoint
• Ability to perform oral communication, attentive listening, and interview procedures
• Ability to determine work priorities, assign work, and ensure proper completion of assignments
• Knowledge of principles of administration and management
• Ability to establish and maintain working relationships with others