630 Hotel Front Desk Clerk

Delphi Technologies; Minnesota; On-site; USD 21,000 - 25,000; Full time

Job summary

Leech Lake Gaming is hiring a front desk associate in Minnesota to provide exceptional guest service at registration and checkout. You will handle room assignments, payments, and guest inquiries, while coordinating with housekeeping and other departments.

The role requires high school or GED, 6 months to 1 year of related experience, and the ability to maintain confidentiality in a 24/7, fast-paced environment. Training and mandatory meetings are included.

Qualifications

• High School Graduate or GED required.
• Six months to one year related experience.
• Must meet tribal/state licensing and background check requirements.

Responsibilities

• Register guests and assign rooms.
• Process check-out and collect payments.
• Maintain guest records and communicate with housekeeping.
• Answer phones and direct messages.
• Accept reservations and coordinate wake-up calls.

Skills

Keyboard skills

Cash handling

Effective communication

Education

High School or GED

Job description

JOB DESCRIPTION: Provides excellent guest service to hotel guests during registration, check out and during their stay.

ESSENTIAL FUNCTIONS

• Performs all functions necessary for registration and assignment of rooms.
• Checks out Guests and receives all room payments.
• Maintains all related records.
• Receives and directs phone calls and messages.
• Accepts reservations, administers wake up calls.
• Pages Guests upon request.
• Communicate with Housekeeping on check outs.
• Prints hotel backup reports.
• Complete cashier close-out process.
• Maintains knowledge of all events in the property as a whole.
• Attends and/or facilitates all mandatory meetings and training.
• Maintains confidentiality at all times.
• Is sensitive to Native American Culture.
• Operates within the parameters of the Leech Lake Gaming Human Resource Policy, Departmental Policy Manual and all Tribal Internal Controls (TICs), and all other applicable regulations.
• Secures the assets of Leech Lake Gaming and the Leech Lake Band of Ojibwe.
• Performs other duties as assigned.

POSITION REQUIREMENTS

• Ability to operate a computer keyboard.
• Ability to handle and count cash.
• Ability to communicate effectively.

PHYSICAL REQUIREMENTS

• Physically capable of standing, sitting and walking for long periods of time.
• Ability to lift up to 25 lbs.
• Subject to internal working conditions, including a smoking environment.

EDUCATION AND SKILLS

Education Required: High School Graduate or General Education Degree (GED)

Experience: Six months to one year related experience

Computer Skills: Must have computer skills

Certificates & Licenses: Must meet Tribal/State compact licensing requirements, pass criminal background check and submit to drug testing.

About the Organization Leech Lake Gaming is a growing enterprise and a leader in the area of employment with unsurpassed benefits. Our high energy, high volume atmosphere offers a fun and exciting working environment. In addition we have the ability to provide flexible scheduling as we are a 24/7 company. We look forward to you joining the team!

Grade 3

Shift Various Shifts

KEY Status Non-Key Position

Hiring Manager: Jackie Moose

Salary $15.00-$18.94

This position is currently accepting applications.