5 Wits Adventure Guide

Crossgates; City of Albany (NY); Vor Ort; USD 20.664 - 27.552; Teilzeit

Zusammenfassung

Crossgates in Albany, NY seeks a Part-Time Adventure Guide to engage customers and facilitate immersive experiences at our venue. Candidates must be 18 or older and possess strong customer service and communication skills. Duties include greeting guests, selling tickets and merchandise, and hosting birthday parties. This role requires flexibility in hours, including availability on weekends and holidays. Join our team and help create memorable adventures!

Qualifikationen

• Applicants must be 18 years or older.
• Customer service orientation is essential.
• Basic math and cash handling experience is required.

Aufgaben

• Greet guests immediately upon entering the store.
• Sell tickets, merchandise, and gift cards; restock as needed.
• Respond to customer needs and resolve issues.
• Facilitate the beginnings and endings of adventures.
• Host birthday parties and serve food and beverages.

Kenntnisse

Customer service orientation

Excellent communication skills

Basic math and cash handling

Phone and computer skills

Jobbeschreibung

5 Wits Adventure Guide

Guide Position – Part time

Applicants must be 18 years or older to apply.

About us

5 Wits is a live‑action entertainment venue that immerses participants in realistic, hands‑on adventures, challenging them to prove they have what it takes to battle a Pharaoh (Tomb), capture a dragon (Drago’s Castle), or match wits with an evil artificial intelligence (Deep Space).

For more information please visit our website: www.5-wits.com

Part Time Guide Position

Reporting directly to the venue Shift Supervisors in our Crossgates Mall location, Guide is responsible for maintaining adventures, engaging customers, facilitating adventure introductions, hosting birthday parties and encouraging imagination.

As an Adventure Guide, your duties will include:

• Ensures that guests are greeted immediately upon entering the store and that passers‑by outside of the store are approached if they appear curious.
• Sells tickets, merchandise, gift cards, concessions, and restocks merchandise as needed.
• Responds to customer needs and resolves issues as necessary.
• Facilitates the beginnings and endings of the adventures.
• Hosts birthday parties by serving food and beverages and facilitating activities with party guests.

Job Requirements

• Applicants must be 18 years or older
• Basic math and cash handling experience, phone and computer skills
• Must be customer service oriented with excellent communication skills
• Must be able to present yourself and the company in a professional manner at all times, have a sense of humor, and display a cheerful willingness to do whatever needs to be done to help the team
• Must be able to work flexible days and hours, Holidays including Saturday and Sunday availability.