5-Star Concierge & Front Desk

FirstService Residential; Tampa (FL); On-site; USD 51,577,000 - 57,308,000; Full time

Benefits offered by this job

Health insurance options

Dental and vision plans

Paid time off

401k with company match

Job summary

FirstService Residential is seeking a professional Concierge for our luxury residential property in Tampa. You will greet residents and guests, assist with reservations, and coordinate services to ensure a seamless 5-star living experience.

Ideal candidates have hospitality or luxury property experience, excellent communication, and the ability to manage multiple priorities in a fast-paced environment. This is a full-time, on-site role with comprehensive benefits.

Qualifications

• High school diploma or equivalent.
• Hospitality or property management experience preferred.
• Excellent verbal and written communication.
• Able to manage multiple priorities professionally.

Responsibilities

• Assist residents and guests with inquiries and reservations.
• Greet guests and direct arrival/departure.
• Maintain front desk duties and monitor access.
• Coordinate services such as transportation, reservations, and errands.
• Develop knowledge of local area and amenities.

Skills

Verbal communication

Written communication

Organization skills

Customer service experience

Team player

Education

High school diploma

Hospitality/business degree desired

Tools

Microsoft Office

Information systems

Job description

FirstService Residential is seeking a professional Concierge for our luxury residential property in Tampa. You will greet residents and guests, assist with reservations, and coordinate services to ensure a seamless 5-star living experience.

Ideal candidates have hospitality or luxury property experience, excellent communication, and the ability to manage multiple priorities in a fast-paced environment. This is a full-time, on-site role with comprehensive benefits.