4WP Assistant Store Manager I

Paycom - ATS; Frisco (TX); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k)

Paid time off

Holiday pay

Employee discounts

Career growth opportunities

Job summary

ORW | 4WP is seeking an Assistant Manager to drive daily store operations, coach a sales team, and deliver outstanding customer service for off-road enthusiasts in Frisco, TX. You will mentor staff, manage inventory, and coordinate with the service department to streamline orders and installations.

The role emphasizes product knowledge, sales technique training, and helping customers select parts for trucks, Jeeps, and SUVs. Benefits include medical, dental, vision, and growth opportunities.

Qualifications

• Retail sales experience with a focus on aftermarket automotive parts or related industry.
• Experience coaching, training, or helping lead a sales team.
• Strong knowledge of automotive parts, applications, and vehicle compatibility.

Responsibilities

• Lead daily store operations in sales, customer service, inventory, and service coordination.
• Coach and motivate staff to meet daily and monthly sales goals.
• Provide product knowledge and sales techniques to improve customer outcomes.
• Coordinate orders with the service department and ensure accurate pricing on invoices.

Skills

Retail sales

Coaching / training

Automotive parts knowledge

Customer service

Inventory control

POS systems

Job description

Hourly Pay + Uncapped Commission OpportunityTurn your sales and leadership skills into real earning potential as an Assistant Manager at ORW | 4WP. Help customers find the right off-road parts and accessories while supporting your team’s sales performance and daily store operations.In this role, you’ll work closely with the Store Manager to coach employees, deliver excellent customer service, maintain inventory accuracy, and keep sales and service working together. This is a great opportunity for someone who enjoys developing people and helping customers customize their trucks, Jeeps, and SUVs.Why Join UsMedical, dental, and vision benefits401(k) plus additional voluntary benefitsPaid Time Off & Holiday PayCareer growth opportunitiesEmployee discounts on products and accessoriesWork with lifted trucks, Jeeps, suspension systems, wheels and tires, lighting, bumpers, winches, and other off-road accessoriesResponsibilitiesSupport the Store Manager in leading daily store operations across sales, customer service, inventory, and service coordination.Coach and motivate sales staff to meet daily and monthly goals for merchandise sales, labor sales, warranty sales, and labor efficiency.Lead by example through strong product knowledge, customer service, and sales techniques.Recommend additional parts and services that fit customers’ needs and vehicle applications.Provide ongoing training on products, sales techniques, customer service, and company procedures.Address customer concerns promptly and work with the appropriate teams to resolve issues.Source parts efficiently, considering customer needs, product availability, value, and delivery timelines.Maintain inventory accuracy through cycle counts, replenishment, organization, and pricing reviews.Keep the showroom, product displays, and merchandising organized and inviting.Review service tickets and final invoices for accurate pricing and complete information.Partner with the Service Manager to coordinate customer orders, installation needs, and service schedules.Support approved store social media efforts to promote products, services, and customer builds.Help ensure employees follow company policies, procedures, and safety expectations.QualificationsRetail sales experience; experience in aftermarket automotive parts, accessories, or a related industry preferred.Experience coaching, training, or helping lead a sales team.Knowledge of automotive parts and accessories, including vehicle compatibility and product applications.Strong customer service, problem-solving, and communication skills.Ability to prioritize tasks and manage multiple customer and operational needs.Experience with inventory control, ordering, replenishment, pricing, and merchandising.Familiarity with computer software, parts databases, and point-of-sale systems.Ability to read and follow written instructions and work orders.Valid driver’s license and ability to drive customer and company vehicles, subject to a satisfactory Motor Vehicle Record review.Ability to lift and move up to 50 pounds and participate in team lifts of up to 100 pounds, with reasonable accommodation as applicable.Availability to work the assigned location’s scheduled store hours.Work EnvironmentCustomer-facing retail environment involving phone calls, computer and point-of-sale use, and assisting customers throughout the showroom.Occasional work in or around the service department, including vehicle lifts, workbenches, tools, and stationary or moving vehicles.Potential exposure to noise, vibration, exhaust fumes, and other automotive service conditions.Duties may require standing, walking, reaching, bending, stooping, kneeling, and lifting.CompensationEstimated Earning Potential: $60,000–$90,000 annually, including base pay and commission.The more you produce, the more you can earn. Actual earnings vary based on individual performance and are not guaranteed.Additional InformationThis job description outlines the position’s primary responsibilities and is not all-inclusive. Other related duties may be assigned to support business needs.ORW | 4WP is committed to providing reasonable accommodations to qualified individuals with disabilities. Please notify the hiring manager if you need an accommodation during the application or interview process.ORW | 4WP is an equal opportunity employer and values a diverse workforce.Employment is contingent upon successful completion of a background investigation, including a Motor Vehicle Record review. We participate in E-Verify to confirm employment eligibility for all new employees.