Assistant Store Manager- Automotive Aftermarket

4WP/ORW; Moore (OK); Vor Ort; USD 60.000 - 70.000; Vollzeit

Benefits dieser Stelle

Medical benefits

Dental benefits

Vision benefits

401(k)

Paid time off

Employee discounts

Career growth opportunities

Zusammenfassung

ORW | 4WP is hiring an Assistant Manager in a fast-paced retail environment. You will coach sales staff, oversee daily store operations, manage inventory, and coordinate service scheduling to ensure excellent customer experiences.

You will leverage product knowledge of off-road parts, lead by example in service and sales, and help customers select parts and installations while supporting the Store Manager and maintaining store displays.

Qualifikationen

• Retail sales experience preferred, especially in aftermarket automotive parts or related industry.
• Experience coaching, training, or helping lead a sales team.
• Knowledge of automotive parts and accessories, including product applications.
• Strong customer service, problem-solving, and communication skills.
• Ability to prioritize tasks and manage multiple customer and operational needs.
• Experience with inventory control, ordering, replenishment, pricing, and merchandising.
• Familiarity with computer software, parts databases, and point-of-sale systems.

Aufgaben

• Support the Store Manager in leading daily store operations across sales, customer service, inventory, and service coordination.
• Coach and motivate sales staff to meet daily and monthly goals for merchandise sales, labor sales, warranty sales, and labor efficiency.
• Lead by example through product knowledge and customer service.
• Recommend additional parts and services that fit customers’ needs.
• Provide ongoing training on products, sales techniques, customer service, and company procedures.
• Source parts efficiently considering customer needs, product availability, value, and delivery timelines.
• Maintain inventory accuracy through cycle counts, replenishment, organization, and pricing reviews.
• Keep showroom displays and merchandising organized and inviting.
• Partner with Service Manager to coordinate orders, installation needs, and service schedules.
• Support store social media efforts to promote products and builds.
• Ensure employees follow policies and safety expectations.

Kenntnisse

Retail sales

Team leadership

Customer service

Communication

Inventory control

Problem-solving

Multi-tasking

Tools

POS systems

Parts databases

Computer software

Jobbeschreibung

Hourly Pay + Uncapped Commission OpportunityTurn your sales and leadership skills into real earning potential as an Assistant Manager at ORW | 4WP. Help customers find the right off-road parts and accessories while supporting your team’s sales performance and daily store operations.In this role, you’ll work closely with the Store Manager to coach employees, deliver excellent customer service, maintain inventory accuracy, and keep sales and service working together. This is a great opportunity for someone who enjoys developing people and helping customers customize their trucks, Jeeps, and SUVs.Why Join UsMedical, dental, and vision benefits401(k) plus additional voluntary benefitsPaid Time Off & Holiday PayCareer growth opportunitiesEmployee discounts on products and accessoriesWork with lifted trucks, Jeeps, suspension systems, wheels and tires, lighting, bumpers, winches, and other off-road accessoriesResponsibilitiesSupport the Store Manager in leading daily store operations across sales, customer service, inventory, and service coordination.Coach and motivate sales staff to meet daily and monthly goals for merchandise sales, labor sales, warranty sales, and labor efficiency.Lead by example through strong product knowledge, customer service, and sales techniques.Recommend additional parts and services that fit customers’ needs and vehicle applications.Provide ongoing training on products, sales techniques, customer service, and company procedures.Address customer concerns promptly and work with the appropriate teams to resolve issues.Source parts efficiently, considering customer needs, product availability, value, and delivery timelines.Maintain inventory accuracy through cycle counts, replenishment, organization, and pricing reviews.Keep the showroom, product displays, and merchandising organized and inviting.Review service tickets and final invoices for accurate pricing and complete information.Partner with the Service Manager to coordinate customer orders, installation needs, and service schedules.Support approved store social media efforts to promote products, services, and customer builds.Help ensure employees follow company policies, procedures, and safety expectations.QualificationsRetail sales experience; experience in aftermarket automotive parts, accessories, or a related industry preferred.Experience coaching, training, or helping lead a sales team.Knowledge of automotive parts and accessories, including vehicle compatibility and product applications.Strong customer service, problem-solving, and communication skills.Ability to prioritize tasks and manage multiple customer and operational needs.Experience with inventory control, ordering, replenishment, pricing, and merchandising.Familiarity with computer software, parts databases, and point-of-sale systems.Ability to read and follow written instructions and work orders.Valid driver’s license, subject to a satisfactory Motor Vehicle Record review.Ability to lift and move up to 50 pounds and participate in team lifts of up to 100 pounds, with reasonable accommodation as applicable.Availability to work the assigned location’s scheduled store hours.Work EnvironmentCustomer-facing retail environment involving phone calls, computer and point-of-sale use, and assisting customers throughout the showroom.Occasional work in or around the service department, including vehicle lifts, workbenches, tools, and stationary or moving vehicles.Potential exposure to noise, vibration, exhaust fumes, and other automotive service conditions.Duties may require standing, walking, reaching, bending, stooping, kneeling, and lifting.CompensationEstimated Earning Potential: $60,000–$70,000 annually, including base pay and commission.The more you produce, the more you can earn. Actual earnings vary based on individual performance and are not guaranteed.Additional InformationThis job description outlines the position’s primary responsibilities and is not all-inclusive. Other related duties may be assigned to support business needs.ORW | 4WP is committed to providing reasonable accommodations to qualified individuals with disabilities. Please notify the hiring manager if you need an accommodation during the application or interview process.ORW | 4WP is an equal opportunity employer and values a diverse workforce.Employment is contingent upon successful completion of a background investigation, including a Motor Vehicle Record review. We participate in E-Verify to confirm employment eligibility for all new employees.