4th Shift Operations Leader

Webstaurantstore; Cumberland (MD); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Medical

Vision

Dental

PTO

Bonus Opportunities

Life Insurance

401(k) matching

Employee Assistance Program

Job summary

WebstaurantStore in Cumberland, MD is seeking a Shift Manager to oversee inbound and outbound operations, including receiving, picking, packing, shipping, and returns. The role focuses on creating tools that boost productivity, training new hires, and upholding procedures to improve efficiency and customer satisfaction.

You will lead 30–50 staff across shifts, monitor daily metrics, coach teams, and drive continuous improvement while ensuring safety and compliance with company policies.

Qualifications

• Minimum 2 years in operations management, preferably in distribution.
• Experience with receiving and inventory management is preferred.
• Strong communication and leadership capabilities.

Responsibilities

• Oversee day-to-day input, movement, process, and output of operations.
• Supervise 30-50 employees, coaching and developing staff.
• Monitor metrics and resolve operational issues and safety concerns.
• Lead weekly and monthly manager meetings and drive improvements.
• Ensure compliance with company policies and procedures.

Skills

MS Office

Analytical skills

Verbal and written communication

Customer service oriented

Multi-tasking

Education

Associate degree or equivalent

Bachelor's degree preferred

Tools

MS Excel

Job description

WebstaurantStore in Cumberland, MD is seeking a Shift Manager to oversee inbound and outbound operations, including receiving, picking, packing, shipping, and returns. The role focuses on creating tools that boost productivity, training new hires, and upholding procedures to improve efficiency and customer satisfaction.

You will lead 30–50 staff across shifts, monitor daily metrics, coach teams, and drive continuous improvement while ensuring safety and compliance with company policies.