Shift Leader - Customer Service & Restaurant Ops Coach

Summerwood Corporation; Parkville (MD); On-site; USD 30,000 - 50,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

401k

PTO

Short-term disability

Bonus potential

Job summary

Summerwood Corporation is looking for a Shift Manager in Parkville, Maryland. This hourly position involves assisting management with operational tasks, ensuring excellent customer service, and maintaining company standards. The Shift Manager will also conduct food safety audits and monitor inventory to ensure quality.

The role includes training crew members, conducting audits, and overseeing restaurant operations in the absence of management. Benefits include medical, dental, 401k, and potential bonuses based on performance.

Qualifications

• Experience in food service or restaurant management.
• Ability to provide training and feedback.
• Strong communication skills.

Responsibilities

• Assist management with administrative and operational tasks.
• Conduct food safety audits and inventory checks.
• Drive customer satisfaction through quality service.

Skills

Customer service excellence

Food safety knowledge

Operational process assessment

Job description

Summerwood Corporation is looking for a Shift Manager in Parkville, Maryland. This hourly position involves assisting management with operational tasks, ensuring excellent customer service, and maintaining company standards. The Shift Manager will also conduct food safety audits and monitor inventory to ensure quality.

The role includes training crew members, conducting audits, and overseeing restaurant operations in the absence of management. Benefits include medical, dental, 401k, and potential bonuses based on performance.