Job Details
Job Location: 17J13 (VH) - One Loudoun - Ashburn, VA 20147
Salary Range: $15.50 - $17.50 Hourly
MORNING SHIFT NEEDED
Benefits
- Flexible Schedule
- Paid Vacation
- Health Insurance
- Bonuses
- Discounted meals
- Referral Program
Franchise Disclaimer
This Dunkin' Donuts restaurant is independently owned and operated under a franchise granted by DD Franchising LLC. You are applying for work with a franchisee of Dunkin' Donuts, not Dunkin' Brands, Inc., Dunkin' Donuts or any of their affiliates. Any information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees. The Dunkin' Donuts trademarks, logos and designs are trademarks of DD IP Holder, LLC. Used under license.
Responsibilities
- Deliver great and friendly guest experiences.
- Prepare products according to operational and quality standards.
- Serve products with enthusiasm in a clean and fast paced environment.
- Work as part of a team to meet guest needs and give them a reason to come back.
- Provide guest service and resolve guest issues.
- Follow brand standards, recipes and systems.
- Follow safety, food safety and sanitation guidelines; comply with all applicable laws.
- Maintain a clean and neat work environment.
- Execute restaurant standards and marketing initiatives.
- Handle POS transactions and payments with accuracy.
- Prepare and deliver all products according to brand standards.
Team Environment
- Work well and interact with others respectfully.
- Respond positively to coaching and feedback.
- Communicate with team members.
- Able to learn and execute multiple tasks.
Operations Excellence for Guest Satisfaction
- Provide guest service.
- Resolve guest issues.
- Follow brand standards, recipes and systems.
- Follow safety, food safety and sanitation guidelines; comply with all applicable laws.
- Maintain a clean and neat work environment.
Profitability
- Execute restaurant standards and marketing initiatives.
- Handle POS transactions and payments with accuracy.
- Prepare and deliver all products according to brand standards.
Skills and Qualifications
- Fluent in English.
- Basic computer skills.
- Capable of counting money and making change.
- Able to operate restaurant equipment (minimum age requirements may apply).
Competencies
- Guest Focus: Understands and exceeds guest expectations, needs and requirements; develops and maintains guest relationships; displays a sense of urgency with guests; seeks ways to improve satisfaction; resolves concerns by following brand recovery process.
- Passion for Results: Sets and maintains high standards for self and others; consistently meets or exceeds goals; contributes to overall team performance; understands role relation to others; performs problem solving and decision making, including others when necessary.
- Interpersonal Relationships & Influence: Develops and maintains relationships with the team; operates with integrity; demonstrates honesty, treats others with respect, keeps commitments.