314 Maple Ave. W Dunkin' Crew Member

Vigario Management Corp; Vienna (VA); On-site; USD 19,000 - 21,000; Full time

Benefits offered by this job

Flexible Schedule

Paid Vacation

Health Insurance

Bonuses

Tips

Referral Bonus

Job summary

Dunkin' Donuts in Vienna, VA is seeking a Crew Member to deliver friendly guest experiences and prepare products to brand standards. You will work in a fast-paced, team-oriented environment and assist guests with enthusiasm.

Responsibilities include serving customers, handling cash and POS transactions, and maintaining a clean, safe workspace while following all recipes and quality guidelines. Flexible schedule and benefits are offered.

Qualifications

• Team Environment: work well with others and be respectful.
• Respond positively to coaching and feedback.
• Communicate with team members.

Responsibilities

• Deliver great and friendly guest experiences.
• Prepare products according to standards and serve with enthusiasm.
• Work as part of a team to meet guests' needs.
• Handle POS transactions and payments with accuracy.
• Maintain a clean and fast-paced work environment.

Skills

Fluent in English

Basic computer skills

Counting money and making change

Operate restaurant equipment

Job description

Job Details: Job Location: 17J18 (VMC) - Vienna - Vienna, VA 22180, Salary Range: $13.50 - $15.50 Hourly, BENEFITS

• Flexible Schedule
• Paid Vacation
• Health Insurance
• Bonuses
• Tips
• Referral Bonus

This Dunkin' Donuts restaurant is independently owned and operated under a franchise granted by DD Franchising LLC. You are applying for work with a franchisee of Dunkin' Donuts, not Dunkin' Brands, Inc., Dunkin' Donuts or any of their affiliates. Any information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees. The Dunkin' Donuts trademarks, logos and designs are trademarks of DD IP Holder, LLC. Used under license.

CREW MEMBER

Summary

Crew Members are generally responsible for delivering great and friendly guest experiences. They prepare products according to operational and quality standards and serve them with enthusiasm in a clean and fast paced environment. They work as part of a team to meet our Guests’ needs and give them a reason to come back.

Qualifications: Team Environment

• Work well and interacts with others respectfully
• Respond positively to coaching and feedback
• Communicate with team members
• Able to learn and execute multiple tasks

Operations Excellence for Guest Satisfaction

• Provide guest service
• Resolve guest issues
• Follow Brand standards, recipes and systems
• Follow safety, food safety and sanitation guidelines; comply with all applicable laws
• Maintain clean and neat work environment

Profitability

• Execute restaurant standards and marketing initiatives
• Handle POS transactions and payments with accuracy
• Prepare and deliver all products according to Brand standards

Skills/Qualifications

• Fluent in English
• Basic computer skills
• Capable of counting money and making change
• Able to operate restaurant equipment (minimum age requirements may apply)

Competencies

• Guest Focus
  Understands and exceeds guest expectations, needs and requirements
  Develops and maintains guest relationships
  Displays a sense of urgency with guests
  Seeks ways to improve guest satisfaction; asks questions, commits to follow-through
  Resolves guest concerns by following Brand recommended guest recovery process

Passion for Results

• Sets and maintains high standards for self and others, acts as a role model
• Consistently meets or exceeds goals
• Contributes to the overall team performance; understands how his/her role relates to others Problem Solving and Decision Making
• Identifies and resolves issues and problems
• Uses information at hand to make decisions and solve problems; includes others when necessary

Interpersonal Relationships & Influence

• Develops and maintains relationships with the team
• Operates with integrity; demonstrates honesty, treats others with respect, keeps commitments