401(k) Plan Representative

adpinternalcareers; Town of Florida (NY); On-site; USD 52,000 - 72,000; Full time

Job summary

ADP is seeking a Plan Administration professional to provide services on 401(k) MEP and prototype plans for clients, ensuring timely input of transactions and client satisfaction. You will assist the 401(k) specialist, maintain master worksheets, audit year-end processes, and update payroll systems to reflect plan changes.

Strong attention to detail and knowledge of ERISA helpful. Education requirements include a 2-year degree in Business Administration and experience in client service; this is

Qualifications

• Education requirement is a 2-year degree in business administration.
• Relevant experience in general business administration or client service is preferred.
• Payroll systems experience is highly preferred.

Responsibilities

• Maintains the Regional 401(k) Master Retirement Plan worksheet and reports monthly.
• Audits Year-End processes with the 401(k) team to ensure continuity.
• Compiles 401(k) Prototype forms and updates payroll systems.
• Updates compliance coding for MEP and Prototype quarterly.
• Processes changes in payroll and demographic files and ensures accurate reporting.
• Supports clients with record keeping forms and website access.
• Participates in trainings to stay current on laws and processes.
• Tracks terminated clients and handles payroll setup for new clients.

Skills

Client service skills

Payroll experience

Education

2 Year degree in Business Administration

Tools

PeopleSoft

CSS Horizon

Job description

At ADP we are driven by your success. We engage your unique talents and perspectives. We welcome your ideas on how to do things differently and better. In your efforts to achieve, learn and grow, we support you all the way. If success motivates you, you belong at ADP.

We strive for every interaction to be driven by our CORE values: Insightful Expertise, Integrity is Everything, Service Excellence, Inspiring Innovation, Each Person Counts, Results-Driven, - Social Responsibility.

POSITION SUMMARY:

Provide Plan Administration services on all ADP TS Client 401(k) MEP and Prototype Plans. Provide basic 'payroll only' functions on ADP TS Client-Owned 401(k) and other Deferred Compensation Plans. Provide assistance and support to Clients, New Business, HR, Payroll, while acquiring technical and compliance knowledge. Ensure timely input of transactions to ensure customer satisfaction and Client retention. Provides assistance to the 401(k) Specialist when needed.

RESPONSIBILITIES:

• Maintains the Regional 401(k) Master Retirement Plan worksheet, reflecting all Retirement Plans processed within the Region. Communicates this on a monthly basis to the Region.
• Assists Regional Controller and 401(k) Supervisor to audit all Plans upon the completion of the Year-End process to ensure continuity Plan administration.
• Compiles ADP 401(k) Prototype forms for submission, updates payroll systems for Prototype changes or additions.
• Updates compliance coding on a quarterly basis. (MEP and Prototype)
• Processes Client requested changes on both Payplus and Hrizon. Works with the 401(k) Specialist to ensure compliance; communicate changes 401(k) Division and Retirement Services.
• Processes changes in automated demographic - contribution files. Audits electronic transmission process - accuracy of files.
• Processes eligibility - participation coding for eligible, key, HC, waived - ineligible employees as needed. Utilizes MEP Eligibility Utility.
• Compiles paperwork, updates payroll systems - notifies Retirement Services to ensure proper reporting on the 5500. (Prototype)
• Maintains records on all client calls in Clarify.
• Provides assistance to clients in the completion of record keeping forms, voice response systems, and website input access to produce changes on the participants' accounts.
• Assists with the publication - distribution of updates for 401(k) product (i.e., newsletter, COLA adjustments to the index figures, updates to the Plan - the Summary Plan Description.
• Attend training or classes to stay updated on current laws, trends, or processes. Maintain a 40 hours training agenda per fiscal year.
• Performs other related projects, assignments, - duties as assigned.
• Tracking and reporting of terminated clients to Div. 401(k).
• Payroll audit of new clients first payroll setup.

QUALIFICATIONS REQUIRED:

Education: 2 Year degree in Business Administration.

Experience:

• 1+ Year experience with General Business Administration or equivalent.
• Client service skills mandatory.
• 1-2 Years of experience with qualified plans.

Preference will be given to candidates who have the following:

• Payroll experience and HR database (PeopleSoft, CSS Horizon) experience highly preferred.
• PC literacy required.
• Ability to work collaboratively and enlist cooperation from others.
• Ability to prioritize and manage multiple activities within service standards.
• Basic knowledge of ERISA required.
• Payroll experience and HR database.