401(k) Plan Representative

ADP, Inc.; Miami (FL); On-site; USD 45,000 - 65,000; Full time

Job summary

ADP is seeking a Plan Administration professional to support 401(k) MEP and Prototype plans, plus payroll-only functions on client-owned plans. You will assist Clients, New Business, HR and Payroll while building technical and compliance knowledge.

Timely input of transactions is essential to ensure customer satisfaction and client retention. Responsibilities include maintaining the 401(k) master worksheet, auditing year-end plans, compiling prototype forms, updating compliance coding, and

Qualifications

• 1+ year experience with general business administration or equivalent.
• Client service skills mandatory.
• 1-2 years experience with qualified plans.

Responsibilities

• Maintains the Regional 401(k) Master Retirement Plan worksheet and reports monthly to the region.
• Audit plans after year-end with supervisor to ensure continuity of plan administration.
• Compile 401(k) prototype forms and update payroll systems for changes.
• Update compliance coding on a quarterly basis (MEP and Prototype).
• Process client changes on Payplus and Hrizon; coordinate with the 401(k) Specialist.
• Audit demographic data transmissions for accuracy.
• Handle eligibility and participation coding for various employee statuses.
• Prepare and report to Retirement Services for 5500 reporting and documentation.
• Maintain records of client calls in Clarify and assist with forms input.

Skills

Client service

Collaborative work

Attention to detail

Education

2 Year degree in Business Administration

Tools

PeopleSoft

CSS Horizon

Job description

At ADP we are driven by your success. We engage your unique talents and perspectives. We welcome your ideas on how to do things differently and better. In your efforts to achieve, learn and grow, we support you all the way. If success motivates you, you belong at ADP.

We strive for every interaction to be driven by our CORE values: Insightful Expertise, Integrity is Everything, Service Excellence, Inspiring Innovation, Each Person Counts, Results-Driven, - Social Responsibility.

POSITION SUMMARY:

Provide Plan Administration services on all ADP TS Client 401(k) MEP and Prototype Plans. Provide basic 'payroll only' functions on ADP TS Client-Owned 401(k) and other Deferred Compensation Plans. Provide assistance and support to Clients, New Business, HR, Payroll, while acquiring technical and compliance knowledge. Ensure timely input of transactions to ensure customer satisfaction and Client retention. Provides assistance to the 401(k) Specialist when needed.

RESPONSIBILITIES:

• Maintains the Regional 401(k) Master Retirement Plan worksheet, reflecting all Retirement Plans processed within the Region. Communicates this on a monthly basis to the Region.
• Assists Regional Controller and 401(k) Supervisor to audit all Plans upon the completion of the Year-End process to ensure continuity Plan administration.
• Compiles ADP 401(k) Prototype forms for submission, updates payroll systems for Prototype changes or additions.
• Updates compliance coding on a quarterly basis. (MEP and Prototype)
• Processes Client requested changes on both Payplus and Hrizon. Works with the 401(k) Specialist to ensure compliance; communicate changes 401(k) Division and Retirement Services.
• Processes changes in automated demographic - contribution files. Audits electronic transmission process - accuracy of files.
• Processes eligibility - participation coding for eligible, key, HC, waived - ineligible employees as needed. Utilizes MEP Eligibility Utility.
• Compiles paperwork, updates payroll systems - notifies Retirement Services to ensure proper reporting on the 5500. (Prototype)
• Maintains records on all client calls in Clarify.
• Provides assistance to clients in the completion of record keeping forms, voice response systems, and website input access to produce changes on the participants' accounts.
• Assists with the publication - distribution of updates for 401(k) product (i.e., newsletter, COLA adjustments to the index figures, updates to the Plan - the Summary Plan Description.
• Attend training or classes to stay updated on current laws, trends, or processes. Maintain a 40 hours training agenda per fiscal year.
• Performs other related projects, assignments, - duties as assigned.
• Tracking and reporting of terminated clients to Div. 401(k).
• Payroll audit of new clients first payroll setup.

QUALIFICATIONS REQUIRED:

Education: 2 Year degree in Business Administration.

Experience:

• 1+ Year experience with General Business Administration or equivalent.
• Client service skills mandatory.
• 1-2 Years of experience with qualified plans.

Preference will be given to candidates who have the following:

• Payroll experience and HR database (PeopleSoft, CSS Horizon) experience highly preferred.
• PC literacy required.
• Ability to work collaboratively and enlist cooperation from others.
• Ability to prioritize and manage multiple activities within service standards.
• Basic knowledge of ERISA required.
• Payroll experience and HR database.

A little about ADP:

We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition.

Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP:

ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP’s operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.

Ethics at ADP:

ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADP’s culture and our full set of values.