3rd Shift Transportation Specialist

Carter Logistics LLC; Anderson (IN); On-site; USD 20,664,000 - 30,307,000; Full time

Job summary

Carter LOGISTEED Express, Inc. | Carter LOGISTEED Logistics, LLC in Anderson, IN seeks a Transportation Specialist to manage customer relationships and own the freight process—from creating and tracking orders to coordinating with carriers and customers to deliver above expectations.

The role requires strong written and verbal communication, problem analysis skills, and the ability to work in a high‑stress, fast‑paced environment. 3rd shift with schedule options and PPE compliance are included.

Qualifications

• High School Diploma or GED required.
• College degree and/or 1 year transportation and customer service experience preferred.

Responsibilities

• Maintain working knowledge of transportation systems.
• Initiate contact with carriers and customers as needed.
• Facilitate clear communication between carriers and customers.
• Organize and track freight on an appropriate schedule.
• Escalate events through management channels when needed.
• Communicate professionally across media.

Skills

Microsoft Office

Communication

Problem Solving

Education

High School Diploma or GED

College degree or 1 year transportation/customer service experience

Tools

Microsoft Word

Microsoft Excel

Outlook

Job description

Carter LOGISTEED Express, Inc. | Carter LOGISTEED Logistics, LLC.Job Description: Transportation SpecialistDepartment: 3PL Job Status: Full Time Reports To: Logistics Manager

POSITION SUMMARY

As a member of the customer service team, you will be accountable for managing customer relationships through many channels of the order process. You will take complete ownership of the freight by creating and tracking orders, anticipating problems, and providing creative solutions to exceed customer expectations.

ESSENTIAL DUTIES and RESPONSIBILITIES

• Retain working knowledge of transportation systems after initial training
• Initiate contact with carriers and customers when appropriate
• Facilitate complete and thorough communication between carriers and customers
• Organize and track freight on an appropriate time schedule
• Effectively communicate an escalated events through management channels
• Compose office appropriate communication through a variety of media
• Continue proactive solutions within the network
• Provide hands on support during the absence of other team members or during peak times
• Work with peers to develop best practices that are shared across all field office networks
• Adapt to a changing process, while working towards standardization

Education

High School Diploma or GED required. College degree and/or 1 year of transportation and customer service experience.

Experience

Must have strong written and verbal communication abilities as well as excellent problem analysis skills. Must be able to work in a high stress environment with the ability to adjust to continuous changing priorities. Must be professional with a positive attitude.

Supervisory Responsibilities

None

Computer Skills

Proficiency in Microsoft programs such as Word, Excel, and Outlook email required. Must have the ability to learn new programs as necessary.

Other Requirements

Solid work history and willingness to successfully function in a team environment.

Work Environment

This position is an office position within our crossdock facility. You will have access to our crossdock thus will need to follow all correct and proper PPE requirements set for entering the dock area. Such as but not limited to, wearing a reflective vest, shirt, or jacket, and steel toe shoes or shoe coverings.

At Carter LOGISTEED Express, Inc. | Carter LOGISTEED Logistics, LLC. we provide a fair and equal employment opportunity for all Team Members and candidates regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability, or any other legally protected characteristic. Carter LOGISTEED Express, Inc. | Carter LOGISTEED Logistics, LLC. hires and promotes individuals solely based on qualifications for the position to be filled and business needs.

3rd Shift | Monday - Friday or Sunday - Thursday | 11:30PM - 7:30AM | Final schedule to be determined based on operational needs.