3rd Shift Operations Supervisor

Carter Express, Inc.; Madison (AL); On-site; USD 51,000 - 69,000; Full time

Job summary

Carter LOGISTEED Express, Inc. | Carter LOGISTEED Logistics, LLC. seeks a 3rd Shift Operations Supervisor to oversee drivers, routes, and dispatch staff at the Madison, AL site.

The role focuses on meeting operational and productivity goals to enhance customer satisfaction through process improvement and team leadership. The ideal candidate will drive continuous improvement, supervise staff, and ensure safe, efficient operations while coordinating with the Operations Manager.

Qualifications

• Strong leadership and coaching abilities to develop staff.
• Proven problem solving and root-cause analysis skills.
• Dispatch and/or customer service experience preferred.
• Transportation dispatch experience is a plus.
• Create a safe and professional atmosphere for staff and drivers.
• Flexible scheduling to cover management needs, including weekends when required.
• Familiar with TMW or similar TMS systems.

Responsibilities

• Review staff performance and provide coaching.
• Manage staff scheduling, vacations and payroll.
• Coordinate daily tasks and activities.
• Manage and retain a designated fleet of drivers.
• Manage and retain office employees.
• Apply and reinforce company policies and expectations.
• Promote a safe and professional atmosphere for staff and drivers.
• Build strong relationships and foster a team environment.
• Perform additional responsibilities as assigned by management.

Skills

Leadership

Problem solving

Dispatch experience

Customer service

Transportation dispatch

Team building

Flexibility

TMS experience

Education

High School Diploma or GED

Bachelor or Associate degree preferred

Two-Year Commitment

Tools

TMW

Samsara

MS Word

Excel

Outlook

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

3rd Shift Operations Supervisor

Tanner, AL, US

Salary: $60,000.00 Annually

Job Description: Operations Supervisor

Location: 9370 Madison Blvd, Madison, AL 35758

Department: Operations Job Status: Full-Time Reports to: Operations Manager

POSITION SUMMARY

This position requires effective supervision of drivers, routes, and dispatch employees. The main responsibility is to meet operational and productivity goals to drive customer satisfaction. The ideal candidate will be process driven and must be able to successfully work in a dynamic environment that focuses on delivering continuous improvement to the customer and will oversee the development of new and current staff. Candidates must possess strong problem solving, team building, and communication skills.

ESSENTIAL DUTIES and RESPONSIBILITIES

• Review staff performance and give appropriate coaching in a constructive manner.
• Manage staff scheduling, vacations and payroll.
• Coordinate daily tasks and activities.
• Manage and retain a designated fleet of drivers.
• Manage and retain office employees.
• Apply and reinforce company policies and expectations.
• Promote a safe and professional atmosphere for staff and drivers.
• Build good relationships and promote a team environment.
• Perform additional responsibilities as assigned by management.

DESIRED SKILLS and ABILITIES

• Leadership skills that focus on team building and team member development.
• Strong problem solving skills to include the ability to identify root causes and implement countermeasures.
• Dispatch and/or Customer Service Experience.
• Transportation dispatch experience preferred.
• Create a safe and professional atmosphere for staff and drivers.
• Proven problem-solving ability.
• Flexible scheduling when needed to assist in coverage of management vacation/time off/time away from the office. May require occasional Saturday work as required by the customer.
• TMW or similar TMS system experience.

EDUCATION

• High School Diploma or GED.
• Bachelor or Associate degree preferred.
• Two-Year Commitment

EXPERIENCE

• Two years of transportation management, operations, or customer experience preferred.

COMPUTER SKILLS

Proficiency in Microsoft programs such as Word, Excel, and Outlook email required. Knowledge of TMW and Samsara software is a plus. Must have the ability to learn new programs as necessary.

OTHER REQUIREMENTS

Solid work history and willingness to successfully function in a team environment.

WORK ENVIRONMENT

This is a full-time position with an on-site requirement.

At Carter LOGISTEED Express, Inc. | Carter LOGISTEED Logistics, LLC. we provide a fair and equal employment opportunity for all Team Members and candidates regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability, or any other legally protected characteristic. Carter LOGISTEED Express, Inc. | Carter LOGISTEED Logistics, LLC. hires and promotes individuals solely based on qualifications for the position to be filled and business needs.

3rd Shift | Monday - Friday | 11PM - 8PM | Flexibility to work overtime when needed.