3rd Shift Quality Liaison

Comprehensive Logistics; Denton (TX); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Career development

Comprehensive training

Job summary

Comprehensive Logistics (CLI) seeks a 2nd shift Quality Liaison to lead customer-focused quality and material-flow initiatives at a Denton site. The role emphasizes strong relationship-building with customers, rigorous audits, and proactive problem solving in a fast-paced logistics environment.

The successful candidate will collaborate with cross-functional teams, train staff on-site, and drive continuous improvement through root-cause analysis and supplier collaboration.

Qualifications

• 1+ years automotive sequencing experience in a high-volume environment.
• Experience using a warehouse management system (WMS).
• Strong oral and written communication skills.
• Ability to train employees via on-the-job training.

Responsibilities

• Maintain the relationship between CLI and the customer at the site.
• Communicate quality and material-flow issues to minimize disruptions.
• Lead root-cause analysis with the customer as a partner.
• Develop relationships with customer personnel to present CLI cases.
• Attend customer/supplier scrap-dispute meetings.
• Ensure process compliance by conducting audits (ISO, GMP, etc.).
• Audit material storage areas for correct sequencing and availability.

Skills

Automotive sequencing experience

WMS experience

Communication skills

Customer service skills

Analytical thinking

Organizational skills

Problem solving

Self-starter

Job description

Join a team where precision meets power! CLI is the most advanced 3PL with cutting edge technology and machine learning to keep supply chains running fast and smarter. Bring your precision and let's build the future together.

Experience high-performance, customer-centric inbound-to-manufacturing logistics, powered by cutting-edge technology. Comprehensive Logistics (CLI) is expanding, and we need driven 3rd Shift Quality Liaison leaders like you! Especially if you thrive in:

• Fast-paced, innovative technology base environment
• Opportunities to grow and make an impact
• Be part of the CLI team that values team members

POSITION RESPONSIBILITIES:

• Responsible for the relationship between CLI and the customer and will be located at the
• Effectively communicate with the customer on quality and material flow issues to minimize or eliminate customer disruptions.
• Participate as an active partner in the root-cause analysis process.
• Develop relationships with customer personnel to allow CLI to present their case on potential issues.
• Attend customer/supplier scrap dispute meetings.
• Possess a strong understanding of CLI processes to represent CLI on the spot when issues occur.
• Ensure process compliance by conducting daily/weekly audits; carrier compliance, trailer safety, sequencing racks, Proof of Delivery Process Risk Management (PRM), ISO, GMS, GM financial, quality spill and other plant-related audits involving logistics services to meet customers’
• Randomly Audit material storage areas for correct sequence arrangement and availability for use on the line.
• Monitor customer safety stock to ensure that material is available in an effort to protect the plant from supplier quality issues or potential sequencing errors.
• Facilitate and monitor the delivery of safety stock in a timely manner.
• Maintain daily customer key indicators by using the daily liaison report to meet customer expectations.
• Develop a strong knowledge of customer processes so that any variance from such can be utilized in root cause analysis of any issue that may potentially be charged to CLI.
• Train employees by conducting on the job training in order to ensure employee conformance.
• Involved in Multi-disciplinary Five Phase Problem Solving Teams that directly drives the company's Continuous Improvement Process and Policies
• Have knowledge of commodity locations, material flow, and window times
• Perform a line-side walkthrough.
• Attend Plant Team Meetings with the customer.
• Relay line-side customer comments and suggestions.
• Keep proper documentation and records

POSITION REQUIREMENTS:

• 1+ years automotive experience in a high-volume sequencing environment at a Tier 1 supplier or 3PL.
• Basic understanding of customer material and quality systems is preferred.
• Ability to take initiative, identifying potential problems and solutions.
• Must have experience using a warehouse management system.
• Must be a self-starter.
• Must have excellent oral and written communication skills.
• Must have excellent customer service skills.
• Must have excellent organizational and analytical skills.
• Must have a high level of motivation and attention to detail.
• Proactive problem-solving ability and strong strategic thinking skills.
• Ability to apply good judgement, strong work ethics and integrity on the job.
• Must be able to stand for long periods of time.
• Ability to multi-task and prioritize in a flexing, fast-paced environment.
• Ability to work independently and with minimal supervision.

Schedule/ Shift: 2nd Shift

Travel Requirements: work on the customer site

Over Time: due to business needs

• Career development:Opportunity for advancement
• Training:Comprehensive training to fuel your growth and success!

Qualifications

Skills

Preferred

Quality Control Intermediate

Multitasking Some Knowledge

Problem Solving Some Knowledge

Negotiations Novice

Some Knowledge

Critical Thinking Intermediate

Analytical Intermediate

Behaviors

Preferred

Team Player : Works well as a member of a group

Leader : Inspires teammates to follow them

Detail Oriented : Capable of carrying out a given task with all details necessary to get the task done well

Dedicated : Devoted to a task or purpose with loyalty or integrity

Motivations

Preferred

Ability to Make an Impact : Inspired to perform well by the ability to contribute to the success of a project or the organization

Self-Starter : Inspired to perform without outside help

Goal Completion : Inspired to perform well by the completion of tasks

Experience

Preferred

2 years: Inventory

3 years: Customer Services

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.

About The Company

Built for precision. Engineered for the future. When ultimate precision and operational reliability are non-negotiable, CLI delivers. As the most advanced 3PL partner in the industry, we integrate cutting-edge technology, machine learning, and process-driven execution to optimize workflows, eliminate inefficiencies, and ensure flawless delivery. More than a logistics provider, CLI is a true embedded partner - ensuring your supply chain moves with unmatched quality, speed, and control.

Comprehensive Logistics Inc. (CLI) is committed to creating a diverse environment and is proud to be an equal opportunity employer.