3rd Shift Operations Technician – TS/SCI

RTX; Springfield (VA); On-site; USD 87,000 - 165,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) match

Paid time off

Job summary

RTX is seeking an Operator to join a high-performing Operations and Sustainment team onsite. The role supports a mission-critical system with 24x7 operations, requiring a weekend shift roughly every five weeks after training.

The position offers a path for growth within a secure government environment and requires active clearance. The candidate will troubleshoot hardware, software, and OS issues, coordinate with engineers and vendors, and work closely with the customer to maintain system

Qualifications

• Typically requires a Bachelor's and a minimum of 5 years prior relevant experience, or an Advanced Degree with at least 2 years' experience.
• Active and transferable U.S. government issued security clearance is required prior to start date. U.S. citizenship is required for a clearance.
• Experience with Linux commands.

Responsibilities

• Provide Tier 1 and Tier 2 troubleshooting toward resolution of system anomalies with operators and data managers, engineers, and vendors.
• Maintain the environment by identifying anomalies and restoring operations or working with senior engineers for action.
• Assist with installing upgrades, monitor system and network performance, initiate troubleshooting, and work with other organizations.
• Follow operational policies, troubleshoot hardware, software and OS issues, and escalate application problems to support teams.

Skills

Linux commands

Education

Bachelor's degree

Advanced degree

Job description

RTX is seeking an Operator to join a high-performing Operations and Sustainment team onsite. The role supports a mission-critical system with 24x7 operations, requiring a weekend shift roughly every five weeks after training.

The position offers a path for growth within a secure government environment and requires active clearance. The candidate will troubleshoot hardware, software, and OS issues, coordinate with engineers and vendors, and work closely with the customer to maintain system