3rd Shift Machine Operator

Farmers Group Inc.; Grand Rapids (MI); On-site; USD 35,000 - 45,000; Full time

Job summary

A leading company is seeking an Output Management Services Operator I for their Caledonia, MI location. This role involves processing various company materials for mailing, ensuring compliance with USPS regulations, and operating high-speed machines. The position requires a high school diploma and offers a competitive salary with benefits.

Benefits

Bonus Opportunity

401(k)

Medical

Vision

Health Savings and Flexible Spending Accounts

Qualifications

• Less than one year of general work experience preferred.
• Machine operator experience preferred.

Responsibilities

• Performs manual processing of mail using high-speed machines.
• Prepares compliance-related mail including certified mail.
• Conducts regular audits to ensure quality standards.

Skills

Machine operator experience

Education

High school diploma or equivalent

Job description

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We are… more than just your favorite commercials. At Farmers, we strive to deliver peace of mind to our customers by providing protection and comprehensive advice and delivering in the moments of truth. That means having people who can help us meet changing customer and business needs. Farmers high-performance culture is focused on results and the people who achieve them. We hold ourselves and others accountable for sustainably growing the business and each other. We seek solutions, own our actions, and grow through discomfort. We see setbacks as opportunities while continuously asking ourselves how we impact our customers.

Farmers is an award-winning, equal opportunity employer, committed to the strength of a diverse workforce. We are dedicated to supporting the well-being of our people through our extensive suite of benefits, as well as the well-being of the communities we serve through employee volunteer programs and nonprofit partnerships. Helping others in their time of need isn’t just our business – it’s our culture! To learn more about our high-performance culture and open opportunities, check out www.Farmers.com/careers/corporate and be sure to follow us on Instagram, LinkedIn, and TikTok.

Workplace: On-site (#LI-Onsite)

Farmers believes in a culture of collaboration, creativity, and innovation, which thrives when we have the ability to work flexibly in a virtual setting as well as the opportunity to be together in person. Our hybrid work environment combines the best of both worlds with at least three (3) days in office and up to two (2) days virtual for employees who live within fifty (50) miles of a Farmers corporate office. Applicants beyond fifty (50) miles may still be considered.

Job Summary

Prepares various company materials for enterprise mailing within a fast-paced, production environment. Processes compliance materials, transactional, and marketing mail in accordance with USPS regulations for timely delivery based on internal customers' expectations.

Internal position title is Output Management Services Operator I.

What You'll Do

• Performs manual processing of mail by utilizing large, high-speed machines within a production environment.
• Utilizes knowledge of 1-2 specific machine types and models to perform quality and timely placement.
• Assembles pre-printed materials within automated inserting and metering equipment for subsequent delivery to intended recipients via USPS, FEDEX, or UPS.
• Manually scans bar codes to comply with processing instructions including proper page accumulation and enclosure content quantities.
• Prepares compliance-related mail including certified mail with a sense of urgency to avoid fines or legal concerns.
• Prepares and submits production reports reflecting detailed job activity including materials processed and equipment used.
• Conducts detailed job reconciliation by comparing accounted processing results to reporting results to ensure a balance of work.
• Submits report results to Lead staff for review.
• Troubleshoots minor equipment issues including paper and envelope feeding jams.
• Identifies software, hardware, and/or programming issues to leadership team including return envelopes and missing bar codes.
• Interacts with third-party vendors to explain machine dysfunction to resolve concerns quickly and efficiently.
• Conducts regular audits to ensure quality standards are achieved including insert quality and postage amount with the objective of reducing costs and duplication of work.
• Performs other duties as assigned.

What You'll Bring

• Less than one year of general work experience preferred.
• Machine operator experience, preferred.

Education You'll Need

• High school diploma or equivalent required.

Hours & Location You'll Work

• This is a 3rd Shift opportunity onsite in our Caledonia, MI DS&L Location.
• Shift Hours: Sunday - Thursday from 11:00 pm to 7:30 am.
• A 10% shift differential applies working this shift.

Physical Actions

Some physical activities: carrying up to 50 lbs., lifting up to 50 lbs., reaching, seeing, standing for extended periods, walking, kneeling, pushing, pulling, sorting, cleaning, twisting, climbing, hearing, and squatting.

• Farmers offers a competitive salary commensurate with experience, qualifications, and location.
  • CA Only: $17.12 - $26.28
  • CO Only: $15.92 - $24.96
  • HI/IL/MN/VT Only: $15.92 - $24.96
  • MA Only: $17.12 - $26.28
  • MD Only: $15.92 - $24.96
  • NY/DC/NJ Only: $17.12 - $26.28
  • Albany County: $17.12 - $23.53
  • WA Only: $16.66 - $28.37
• Bonus Opportunity (based on Company and Individual Performance)
• 401(k)
• Medical
• Vision
• Health Savings and Flexible Spending Accounts

Job Location(s): US - MI - Caledonia, US - MI - Grand Rapids

Anticipated application deadline: At Farmers, the recruitment process is designed to ensure that we find the best talent to join our team. As part of this process, we typically close open positions within 8 to 21 days after posting. If you are interested in any of our open positions, we encourage you to submit your application promptly.

Farmers will consider for employment all qualified applicants, including those with criminal histories, in accordance with the Los Angeles Fair Chance Initiative for Hiring Ordinance or other applicable law. Pursuant to 18 U.S.C. Section 1033, Farmers is prohibited from employing any individual who has been convicted of any criminal felony involving dishonesty or a breach of trust without prior written consent from the state Department of Insurance.

Farmers is an Equal Opportunity Employer and does not discriminate in any employer/employee relations based on race, color, religion, gender, sexual orientation, gender expression, genetic information, national origin, age, disability, marital status, military, and veteran's status, or any other basis protected by applicable discrimination laws.