3rd Shift Data Center Technician — Remote Hands

Cologix; North Carolina; On-site; USD 39,000 - 48,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k with employer match

Paid time off

Job summary

Cologix is seeking a detail-oriented Data Center Operations Technician to support 24x7 colocation activities, including remote hands services, cabling, cross-connects, and equipment checks. You will monitor alarms, perform rounds, document activities, and ensure site readiness while maintaining safety and precision.

The role requires working a 3rd shift (Wednesday–Saturday, 10:00pm–8:00am) and prior experience in data center environments. Applicants must be authorized to work in the U.S.

Qualifications

• Hands-on experience in data center operations, structured cabling, telecom, IT infrastructure, or a similar technical environment.
• Strong working knowledge of copper and fiber media, patching practices, cable testing, and physical-layer troubleshooting.
• Ability to execute precise work in live customer environments without creating avoidable risk.
• Strong attention to detail in labeling, documentation, change control, and customer-facing task execution.

Responsibilities

• Execute remote hands services and customer support requests, including reboots, media swaps, visual inspections, cable tracing, and basic physical-layer tasks.
• Install, test, label, and maintain structured copper and fiber cabling, patch panels, and cross-connect infrastructure in accordance with site standards.
• Provision and troubleshoot customer and carrier interconnection services within defined physical-layer scope.
• Monitor security, environmental, and equipment alarms, perform rounds and readings, validate field conditions, and escalates issues appropriately.
• Maintain accurate documentation for cross-connects, connectivity paths, capacity tracking, and operational activities.
• Support physical network hardware readiness through rack-and-stack assistance, optic swaps, cable management, and visual checks.
• Help maintain data center cleanliness, orderly pathways, and operational discipline in technical spaces.
• Support controlled access and escort procedures within secure technical areas in accordance with site requirements.
• Participate in rotating 24x7 on-call support and flexible scheduling as needed

Skills

Hands-on data center ops

Structured cabling

Copper & fiber cabling

Cross-connects

Cable testing tools

Documentation

On-call rotations

Shift flexibility

Education

High school diploma

Technical training or certifications

Tools

Ticketing systems

Job description

Cologix is seeking a detail-oriented Data Center Operations Technician to support 24x7 colocation activities, including remote hands services, cabling, cross-connects, and equipment checks. You will monitor alarms, perform rounds, document activities, and ensure site readiness while maintaining safety and precision.

The role requires working a 3rd shift (Wednesday–Saturday, 10:00pm–8:00am) and prior experience in data center environments. Applicants must be authorized to work in the U.S.