3rd Shift Coordinator - Full Time

Rescue Mission Alliance of Syracuse, NY; City of Syracuse (NY); On-site; USD 61,000; Full time

Job summary

Join the Rescue Mission Alliance of Syracuse as a 3rd Shift Coordinator in the Emergency Shelter. This full-time role involves staff management, creating a supportive environment, and ensuring high-quality client services while aligning with the mission's values. A Bachelor's degree in human services is required, and strong leadership skills are essential.

Benefits

Medical benefits

Dental benefits

Vision benefits

401K

Flexible Spending Accounts

Paid Time Off

Group and Voluntary Life Insurance

Short-Term Disability

Qualifications

• Bachelor’s Degree or equivalent work experience required.
• Ability to work flexible schedules, including 2nd & 3rd shifts.

Responsibilities

• Assist in staff management and maintain quality client services.
• Create a supportive team environment and address grievances.

Skills

Leadership

Communication

Interpersonal Skills

Crisis Management

Problem Solving

Organizational Skills

Customer Service

Education

Bachelor’s Degree in human services or related field

Master’s Degree (preferred)

Tools

Computer literacy

Job description

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Rescue Mission Alliance of Syracuse, NY provided pay range

This range is provided by Rescue Mission Alliance of Syracuse, NY. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$61,000.00/yr - $61,000.00/yr

3rd Shift Coordinator – Syracuse Emergency Shelter- Full Time

Join the Rescue Mission Team!

Shift: 3rd Shift (Sundays – Thursdays 11:00pm-7:30am) | Rate of Pay: $61,000 Annually

The Rescue Mission is seeking a Shift Coordinator to work 3rd Shift in the Syracuse Emergency Shelter. We are looking for an individual to assist Program Managers in staff management, including recruitment, orientation, training, coaching, and leading. The ideal candidate will cultivate a cooperative and caring atmosphere aligned with the Rescue Mission's values, fostering teamwork through rapport-building, problem-solving, and collaboration across programs and the community. This position will assist in maintaining a structured, safe, and supportive environment which reflects the mission, vision and values of the Rescue Mission.

Additional Duties:

The Shift Coordinator is responsible for creating a supportive team environment, maintaining high-quality client services, and monitoring performance to ensure best practices are followed. It also involves managing confidential information, auditing data, and addressing incidents, grievances, or complaints in a timely manner. The position also includes maintaining staffing levels for shifts, ensuring quality client services by monitoring performance, implementing best practices, and ensuring client confidentiality. The role requires attending meetings, promoting a safety-first attitude, and maintaining a flexible schedule, including evenings, weekends, and on-call hours. Regular in-person attendance is essential, with additional duties as assigned.

Requirements:

• Bachelor’s Degree in human services, health services or related field or equivalent work experience required.
• Master’s Degree preferred.
• Ability to work a flexible schedule including 2nd & 3rd shifts and weekend hours required
• Cell phone/smart phone required
• Flexibility to change
• Passion for the mission and vision of the organization
• Valid NYS Driver’s License in compliance with company driving criteria
  
  
  

Rate of Pay:

$61,000.00 annually

Work Schedule:

Sundays through Thursdays 11:00pm-7:30am

Knowledge, Skills, & Abilities Needed to Perform Effectively in this Position:

• Strong Leadership, Communication, and Interpersonal Skills
• Organizational/time management skills
• Excellent Customer Service skills focused on the client’s needs
• Sensitivity and compassion for the homeless population
• Strong Interviewing/assessment skills
• Ability to foster and develop a team environment
• Ability to develop strong leadership skills among team members
• Ability to build trust-based relationships
• Ability to problem solve and provide oversight to 2nd & 3rd shift
• Computer literate
• Ability to maintain a calm professional presence
• Ability to manage stress while being exposed to complex personalities, problems and needs
• Crisis management skills
  
  
  

Working at the Rescue Mission is a chance to have more than just a career. It is a chance to be part of a team that makes a difference every day. Our Mission and Values are practiced in our day-to-day actions throughout the organization. The Rescue Mission has been changing lives for more than 130 years with around the clock services providing help for today and hope for tomorrow.

We are proud to offer a competitive salary and excellent benefits Medical, Dental, Vision, 401K, Flexible Spending Accounts, Paid Time off, Group and Voluntary Life, Short -Term Disability and more!

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Civic and Social Organizations

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