3rd Party Collections Specialists (JAX, FL)

Sequium Asset Solutions, LLC; Jacksonville (FL); On-site; USD 23,419 - 27,552; Full time

Benefits offered by this job

Paid training program

Comprehensive benefits package

Paid time off

401(k) with company match

Employee referral program

Tuition reimbursement

Job summary

Sequium Asset Solutions, LLC in Jacksonville, FL is looking for a 3rd Party Collections Specialist to manage outstanding debts for clients. This full-time remote role offers $17–$20/hour plus bonuses and a comprehensive benefits package. Candidates should have at least 2 years of experience in collections, strong communication skills, and detail-oriented abilities. The environment focuses on growth and investment in employee careers, with ample opportunities for advancement.

Qualifications

• Minimum 2 years of 3rd-party collections experience.
• Telco, Financial Services, Commercial, and/or Multi-Housing experience is a plus.

Responsibilities

• Manage and recover outstanding debts for client organizations.
• Contact consumers regarding past-due accounts.
• Negotiate repayment plans and resolve outstanding balances.
• Investigate and resolve account disputes.
• Maintain accurate and compliant account documentation.

Skills

Communication skills

Negotiation skills

Detail-oriented

Problem-solving mindset

Bilingual Spanish skills

Job description

3rd Party Collections Specialists (JAX, FL) – Fully Remote • Jacksonville, FL

Job Type: Full-time

Description

3rd Party Collections Specialist – Paid Training + Bonus Opportunity (Jacksonville, FL)

Location: Remote

Schedule: Mon/Tues 10am–7pm Wed/Thurs 9am-6pm Fri 8:30am-5:30pm

Remote Opportunity: Remote

At Sequium Asset Solutions, we’re redefining what it means to be a leader in the debt collection industry. Through innovation, technology, and a people-first culture, we deliver best-in‑class service and results for our clients. Our success is driven by four core values: Leadership, Training, Rewards, and Technology. At Sequium, we don’t wait for the future; we create it.

Why Join Sequium?

We believe in rewarding performance and investing in our people. When you join our team, you’ll receive:

• $17–$20/hour + monthly bonus opportunities
• Paid training program
• Comprehensive benefits package
• Paid time off
• 401(k) with company match
• Employee referral program
• Tuition reimbursement
• Remote work
• A supportive, growth-focused work environment

What You’ll Do

As a 3rd Party Collections Specialist, you will manage and recover outstanding debts on behalf of client organizations, using your communication and negotiation skills to drive successful outcomes.

• Contact consumers regarding past‑due accounts on behalf of clients
• Negotiate repayment plans and resolve outstanding balances
• Handle high-volume inbound and outbound calls professionally
• Investigate and resolve account disputes
• Analyze account histories to determine appropriate collection strategies
• Maintain accurate and compliant account documentation

What We’re Looking For

• Minimum 2 years of 3rd‑party collections experience.
• Telco, Financial Services, Commercial, and/or Multi‑Housing experience is a plus.
• Strong communication and negotiation skills
• Detail‑oriented with a problem‑solving mindset
• Ability to manage multiple accounts effectively
• Bilingual Spanish skills are a plus

Work Environment

• Professional, respectful, and team‑oriented culture
• Opportunities for advancement and career growth
• Performance‑driven rewards and recognition

We don’t just hire employees; we invest in careers.

If you’re motivated, goal‑driven, and ready to be part of a company that values your success, we want to hear from you.

Employment contingent upon successful background check and drug screening

Equal Opportunity Employer (EOE M/F/V/D)