3D Anatomy Education & Training Consultant

Anatomage,-Inc.; San Jose (CA); Hybrid; USD 60.000 - 80.000; Vollzeit

Benefits dieser Stelle

Health, Dental, Vision insurance for您

Life and AD&D Insurance

401(k) with employer matching

PTO and paid holidays

Daily on-site catering and snacks

Onsite gym

Growth opportunities

Inclusive work culture

Zusammenfassung

Anatomage is seeking an Application Consultant to join the Customer Success team. The role involves training customers on Anatomage products, developing educational resources, and providing technical support to educators and medical professionals.

You will conduct virtual and in-person sessions, create training content, and collaborate with subject matter experts to enhance customer adoption of the Anatomage Table and related products.

Qualifikationen

• Bachelor's degree in Anatomy, Biology, Health Science, or a related field.
• At least two years of professional experience.
• Experience in product training, teaching, tutoring or technical instruction.

Aufgaben

• Deliver engaging virtual and in-person product training and demonstrations for customers, including instructors and medical professionals.
• Diagnose and resolve software and hardware issues, provide on-call product support for U.S. customers, and escalate as needed.
• Create and maintain high-quality training materials, instructional content, videos, and activities.
• Respond to customer inquiries, clarify needs, and maintain timely follow-up with solutions.
• Gather customer feedback and communicate opportunities to improve product functionality and experience.
• Contribute to internal projects such as software testing and training content development.
• Communicate project progress and collaborate with teams across the organization.
• Travel approximately 25–50% of the time to customer sites, conferences, and events across the United States.

Kenntnisse

Customer communication

Technical troubleshooting

Independent problem-solving

Training content development

Travel readiness

Attention to detail

Ausbildung

Bachelor's degree in Anatomy

Bachelor's degree in Health Science

Jobbeschreibung

Anatomage is seeking an Application Consultant to join the Customer Success team. The role involves training customers on Anatomage products, developing educational resources, and providing technical support to educators and medical professionals.

You will conduct virtual and in-person sessions, create training content, and collaborate with subject matter experts to enhance customer adoption of the Anatomage Table and related products.