340B & ECAP Implementation & Accounts Coordinator

Priority Dispatch Corp.; Town of Gouverneur (NY); On-site; USD 52,000 - 72,000; Full time

Job summary

ProAct seeks a detail-oriented operations professional to support day-to-day client and internal department activities in the U.S. The role focuses on coordinating client onboarding, managing program configurations, and ensuring accurate documentation and reporting.

Ideal candidates will have strong communication, MS Office skills (Excel/Word), and a background in customer service or account management. A high school diploma is required, with a preference for a business-related AS degree.

Qualifications

• Minimum high school diploma or GED required; AS degree preferred in business-related field.
• Experience in customer or client service; ability to manage client relationships.
• Strong written and verbal communication; proficient in MS Office.

Responsibilities

• Assist with day-to-day operations for client-facing and internal teams.
• Coordinate onboarding with clients, partners, and internal stakeholders.
• Maintain program configurations: providers, pricing, eligibility, and product lists.
• Support recurring client reporting, reviews, and meetings.
• Contribute to process improvements and documentation updates.

Skills

Customer service

Account management

Communication

Client coordination

Education

High School Diploma or GED

AS Degree or higher in Business Admin/Marketing

Tools

Excel

Word

Job description

ProAct seeks a detail-oriented operations professional to support day-to-day client and internal department activities in the U.S. The role focuses on coordinating client onboarding, managing program configurations, and ensuring accurate documentation and reporting.

Ideal candidates will have strong communication, MS Office skills (Excel/Word), and a background in customer service or account management. A high school diploma is required, with a preference for a business-related AS degree.