2nd-Shift Warehouse Lead: Drive Efficiency & Safety

Ingram Micro; Dallas, Northern (TX, KY); Hybrid; USD 50,000 - 79,000; Full time

Benefits offered by this job

Healthcare benefits

401(k) plan

Paid time off

Job summary

Ingram Micro is seeking a Warehouse Operations Lead on the 2nd shift to guide daily DC activities in Dallas. You will manage labor, monitor throughput, and ensure safety, quality and inventory accuracy across receiving, processing, sortation, packing, and shipping.

You will coach associates, communicate priorities, and drive continuous improvement. The role requires 2+ years in warehouse ops, strong teamwork, and hands-on leadership in a fast-paced environment.

Qualifications

• High school diploma, GED, or equivalent.
• 2+ years of experience in warehouse operations, distribution, logistics, manufacturing, material handling, or a related operational environment.
• Working knowledge of warehouse functions such as receiving, processing, sortation, inventory movement, packing, and shipping.
• Experience monitoring productivity, throughput, quality, or other operational performance metrics.
• Ability to lead by example, communicate expectations, provide coaching, and support team accountability.

Responsibilities

• Lead, motivate, and support Warehouse Associates in meeting daily safety, quality, productivity, attendance, and customer service expectations.
• Communicate shift priorities, work assignments, performance goals, safety topics, and operational updates.
• Monitor productivity, throughput, labor utilization, quality, and inventory accuracy; provide real-time feedback and recognition.
• Coordinate staffing and workflow across receiving, processing, sortation, inventory movement, packing, and shipping activities.
• Identify and resolve workflow bottlenecks and escalate equipment, staffing, safety, quality, or process issues when needed.
• Ensure associates follow standard operating procedures, work instructions, quality requirements, and company policies.
• Conduct safety observations, address unsafe conditions, and reinforce proper material-handling practices.
• Support onboarding, job training, cross-training, and skills development for new and existing team members.
• Partner with Warehouse Supervisors to address performance gaps and reinforce accountability, engagement, and teamwork.
• Maintain clean, organized, and audit-ready work areas by reinforcing 5S and housekeeping standards.
• Support cycle counts, inventory accuracy activities, and the proper storage and handling of inventory and materials.
• Participate in continuous improvement initiatives that increase efficiency, capacity, quality, and workforce readiness.

Skills

Warehouse operations

Leadership

Communication

Problem solving

RF devices

5S

Housekeeping

Inventory accuracy

Safety

Cycle counts

Staffing plans

WMS

Microsoft Office

Education

High school diploma or GED

Associate degree

Tools

WMS

RF scanners

Inventory systems

Microsoft Office

Job description

Ingram Micro is seeking a Warehouse Operations Lead on the 2nd shift to guide daily DC activities in Dallas. You will manage labor, monitor throughput, and ensure safety, quality and inventory accuracy across receiving, processing, sortation, packing, and shipping.

You will coach associates, communicate priorities, and drive continuous improvement. The role requires 2+ years in warehouse ops, strong teamwork, and hands-on leadership in a fast-paced environment.