2nd Shift Shipping Coordinator/Supervisor

Aermican Orthodontics; Sheboygan (WI); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Shift premium $2.00 per hour

Paid vacation and 11 holidays

Medical, dental, life and disability保险

HSA and FSA accounts

401k with company matching and profit‑

Tuition reimbursement

Job summary

Aermican Orthodontics is seeking a Shipping Coordinator to manage inbound and outbound shipping, ensuring accuracy, timely fulfillment, and adherence to customer schedules. You will coordinate orders, communicate status with Customer Service, and supervise shipping activities to maintain quality and efficiency.

The role requires a degree in materials management or equivalent, 5 years in manufacturing shipping, and strong ERP/Office skills.

Qualifications

• Associate’s Degree in Material Management or equivalent with five years’ experience in manufacturing shipping environment preferred.
• Basic computer skills in Microsoft Office suite and ERP.
• Experience with international shipping and customs requirements.
• Strong interpersonal skills.
• Strong verbal/written communication skills.
• Good organizational skills.
• Proficient knowledge in small parcel shipping.
• Ability to adapt to changing organizational and operational needs.
• Must be able to stand/walk/sit for up to 8-10 hours per day.
• Must be able to use a computer for up to 8-10 hours per day.

Responsibilities

• Oversees incoming and outgoing shipping activities to ensure accuracy, completeness, and condition of shipments.
• Reviews open customer orders and backorders to efficiently meet the customer shipping schedule and satisfy the requested ship dates.
• Communicates with customer service to assure timely fulfillment of orders.
• Assigns and monitors sales orders to ensure on-time shipments.
• Communicates accurate order/shipment/export details regarding status of shipments to Customer Service.
• Ensures the product quality and items are being fulfilled per order and the correct shipping methods are being adhered to.
• Works with Shipping Supervisor as a liaison between staff and management to relay information.
• Ensures all safety guidelines are followed within the work area to prevent incidents.
• Actively takes steps to maintain morale.
• Demonstrates the ability and desire to lead and develop operators in a fair and ethical way and at the same time maintains focus on the best interests of the company and customers.
• Demonstrates good communication skills through continuous interaction with operators, fellow coordinators, supervisors, etc.
• Closely monitors and seeks to improve on-time daily shipments.
• Monitors the workload in their area ensuring priority and on-time shipping needs are met; tracks and reports any outages that may impact customers.
• Works with Shipping Supervisor to provide guidance to associates within the Shipping/Receiving area to ensure accuracy and timeliness of order processing.
• Ensures all packages are picked up by the appropriate shipping service and the warehouse is secured after pickup.
• Actively participates in cross-functional root cause and corrective action analysis to resolve customer related or internal shipping issues.
• Identifies areas for continuous improvement opportunities for efficiency gains and quality improvements.
• Continually seeks to improve areas of productivity, quality, safety, communication, and morale.
• Performs additional responsibilities as requested to achieve business objectives

Skills

Interpersonal skills

Communication

Organizational skills

Small parcel shipping

ERP

Microsoft Office

Adaptability

Stand/walk for 8-10 hours

Education

Associate’s Degree in Material Management or equivalent

Tools

ERP systems

Microsoft Office

Job description

Duties & Responsibilities:

• Oversees incoming and outgoing shipping activities to ensure accuracy, completeness, and condition of shipments
• Reviews open customer orders and backorders to efficiently meet the customer shipping schedule and satisfy the requested ship dates
• Communicates with customer service to assure timely fulfillment of orders
• Assigns and monitors sales orders to ensure on-time shipments
• Communicates accurate order/shipment/export details regarding status of shipments to Customer Service
• Ensures the product quality and items are being fulfilled per order and the correct shipping methods are being adhered to
• Works with Shipping Supervisor as a liaison between staff and management to relay information
• Ensures all safety guidelines are followed within the work area to prevent incidents
• Actively takes steps to maintain morale
• Demonstrates the ability and desire to lead and develop operators in a fair and ethical way and at the same time maintains focus on the best interests of the company and customers
• Demonstrates good communication skills through continuous interaction with operators, fellow coordinators, supervisors, etc.
• Closely monitors and seeks to improve on-time daily shipments
• Monitors the workload in their area ensuring priority and on-time shipping needs are met; tracks and reports any outages that may impact customers
• Works with Shipping Supervisor to provide guidance to associates within the Shipping/Receiving area to ensure accuracy and timeliness of order processing
• Ensures all packages are picked up by the appropriate shipping service and the warehouse is secured after pickup
• Actively participates in cross-functional root cause and corrective action analysis to resolve customer related or internal shipping issues
• Identifies areas for continuous improvement opportunities for efficiency gains and quality improvements
• Continually seeks to improve areas of productivity, quality, safety, communication, and morale
• Performs additional responsibilities as requested to achieve business objectives

Qualifications:

• Associate’s Degree in Material Management or equivalent with five years’ experience in manufacturing shipping environment preferred
• Basic computer skills in Microsoft Office suite and ERP
• Experience with international shipping and customs requirements
• Strong interpersonal skills
• Strong verbal/written communication skills
• Strong verbal/written communication skills
• Good organizational skills
• Must have proficient knowledge in small parcel shipping
• Ability to adapt to changing organizational and operational needs
• Must be able to stand/walk/sit for up to 8-10 hours per day
• Must be able to use a computer for up to 8-10 hours per day

Competitive Pay & Benefits:

• $2.00 per hour shift premium
• Paid vacation and 11 paid holidays
• Medical, dental, life and disability insurance
• HSA and FSA accounts
• 401k with company matching and profit sharing
• Tuition reimbursement