2nd Shift - Shift Production Supervisor

CTDI; Jeffersonville (IN); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Weekly pay

Monthly incentive bonus

Health insurance

Vision insurance

401(k)

Life insurance

Disability insurance

Employee assistance program

Flexible spending account

Job summary

CTDI is seeking a 2nd Shift Supervisor to lead a team in a high-volume warehouse environment. You will oversee production workers, assign tasks, monitor quality, and support daily KPIs to ensure timely, accurate results for customers.

The role requires strong leadership, problem-solving, and communication skills. We offer weekly pay, benefits, and a supportive team culture. Work hours are 3:00PM to 11:30PM, Monday–Friday.

Qualifications

• Minimum 1 year of leadership experience; materials/distribution environment preferred.
• Strong problem-solving and decision-making skills with continuous improvement focus.
• Detail-oriented and organized with ability to manage multiple projects.

Responsibilities

• Supervise workers operating production machinery, assembly, quality checks, or packaging.
• Assign daily tasks and support production challenges to improve operations.
• Provide KPI reporting to meet or exceed customer expectations.

Skills

Leadership

Problem-solving

Detail-oriented

Communication

Customer service

MS Office

Education

Associate degree

Tools

UKG

Job description

CTDI is a large-scale Engineering, Repair, and Logistics company that services the country’s largest wireless telecommunications providers, as well as the largest High-speed Internet & Cable providers. CTDI has over 11,000 FT US Employees in over 60 world class US Operations. CTDI also has a global footprint with more than 20,000 employees worldwide.

2nd Shift

3:00PM - 11:30PM, Monday-Friday

Responsibilities

• Supervises workers who operate production machinery, assemble items, perform quality checks, or package products for shipment.
• Assigns tasks for the day, provides support with production challenges, and looks for ways to improve operations.
• Supports the team in meeting or exceeding daily Key Performance Indicators (KPIs) through accurate reporting that aligns with or surpasses customer expectations.
• Delivers clear and concise information during shift transition meetings, ensuring the next shift is prepared for success.
• Provides first level of support for any escalated issue during work shift.
• Maintains consistent production quality by monitoring departmental performance metrics.
• Communicates effectively with management and customers to ensure SLAs are met and issues are promptly resolved.
• Engages in employee relations initiatives by promptly addressing employee concerns andbassisting HR and Managers with administering disciplinary actions to direct labor team members.
• Monitors the accuracy and timely completion of employee timecards by reviewing submissions, correcting errors, and working with team members to resolve discrepancies in accordance with company policies.
• Assists with temporary labor compliance by escalating attendance, conduct, and performance issues through the appropriate channels.
• Contributes to a positive work environment by fostering open communication, promoting mutual respect, and supporting team collaboration.
• Assists in P&L forecasting and analysis, alongside labor planning and scheduling.
• Prepares and delivers daily performance feedback and reporting as required.
• Coordinates workflow and ensures supplies and materials are available to meet demand.
• Provides training, motivation, and support to employees regarding company procedures, development opportunities, and departmental processes.
• Ensures compliance with health and safety regulations, company policies, and industry standards to maintain a safe working environment for employees and visitors.
• Performs all other duties as assigned, based on the needs of the business the warehouse supports.

Required Skills and Experience

• Minimum of 1 year of leadership experience, materials/distribution environment is preferred.
• Strong problem-solving skills and decision-making skills with a focus on achieving results and fostering continuous improvement.
• Detail-oriented and organized, with the ability to prioritize tasks and manage multiple projects simultaneously.
• Proficient leadership and interpersonal abilities, demonstrating effective verbal and written communication.
• Capacity to engage with customers in a professional manner.
• Proficient in Microsoft Office and general computer use.

Preferred Skills and Experience

• Previous experience working in a high-volume distribution, manufacturing, technical service (i.e. testing and repair) or forward logistics operation a plus
• Supervising temporary staff
• Experience working with UKG
• General knowledge of OSHA Standards

Educational Requirements

• Associate degree preferred or equivalent work experience

Physical Demands and Working Conditions

• Warehouse environment

You will love working in our family-oriented company! When you join our family, you will enjoy perks such as:

• Weekly pay every Thursday
• Monthly Incentive Bonus
• Positive, team-oriented, inclusive workplace
• Health insurance
• Vision insurance
• 401(k)
• Life insurance
• Disability insurance
• Employee assistance program
• Flexible spending account

Work Authorization

• United States (Required)
• Must be 18 years of age

This position does not qualify for visa sponsorship.

CTDI is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. This policy applies to every aspect of employment at CTDI, including recruitment, hiring, training, advancement, and termination.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.