2nd Shift Security Center Operator

Walden Security; Chattanooga (TN); Presencial; USD 21.000 - 28.000; Jornada completa

Descripción de la vacante

Walden Security is seeking a Central Technology Center Operator for the 2nd shift to monitor CCTV and alarms, dispatch security staff, and assist employees and guests. The role emphasizes problem solving, quick thinking, and precise communication in a fast-paced environment.

Responsibilities include reviewing incidents, documenting actions, and coordinating responses with officers, facilities, police, and EMS as needed, while maintaining data confidentiality and safety protocols.

Formación

• High School diploma or GED required.
• Strong problem-solving and critical thinking skills.
• Excellent written and verbal communication in English.
• Ability to multitask in a fast-paced environment.
• Experience with CCTV and access control platforms is a plus.

Responsabilidades

• Monitor cameras and alarms to identify threats.
• Dispatch security officers and emergency services as needed.
• Maintain logs and incident reports.
• Coordinate responses to life safety incidents.
• Ensure CCTV and access control systems function properly.
• Communicate clearly with employees and guests.

Conocimientos

Problem solving

Technical skills

Customer service

Interpersonal skills

Oral communication

Written communication

Diversity & inclusion

Ethics

Organizational skills

Judgement

Professionalism

Safety & security

Adaptability

Attendance & punctuality

Dependability

Educación

High School diploma or GED

Herramientas

CCTV systems

Access control systems

Security software platforms

Descripción del empleo

Walden Security is seeking a Central Technology Center Operator for the 2nd shift to monitor CCTV and alarms, dispatch security staff, and assist employees and guests. The role emphasizes problem solving, quick thinking, and precise communication in a fast-paced environment.

Responsibilities include reviewing incidents, documenting actions, and coordinating responses with officers, facilities, police, and EMS as needed, while maintaining data confidentiality and safety protocols.